Power Platform Specialist | Analyst
Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.
Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.
Take a modern approach to selling by harnessing the power of rich data, innovative technology, and advanced AI to help some of the world’s leading companies to drive demand; create pipeline; qualify and nurture opportunities; close sales; and drive renewal.
Join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.
The Work: Customer Success – Power Platform Specialist
Work with customers to implement and optimize solutions using Microsoft Power Platform (This includes Power Apps, Power Automate, Power BI, and Power Virtual Agents).
Assist clients in pre-sale onboarding, product utilization, and pursue contract renewal/expansion opportunities
Collaborate to drive change management, share solution implementation best practices, and address customer issues to ensure successful transformation
Gain an in-depth understanding of partners’ business goals in their respective markets, offering educated insights to help them to succeed
Act as the dedicated subject matter expert, demonstrate knowledge of product portfolio for client utilization
Partner with client to understand their strategic and tactical goals to produce new pipeline in existing accounts
Engage with existing medium to large customers in onboarding or steady state, or transformational phases
Work with end-users, operational, business, and financial decision makers
Basic Qualifications:
Minimum 1 year of experience in pre-sales or pre-implementation (technology)
Experience working with Power Platforms (Power BI, Power Automate, Power Apps and Power Virtual Agents).
Language Required: English - minimum level C1 required.
Preferred Qualifications:
Bachelor’s degree
Utilisation of interpersonal skills to communicate and foster positive business relationships
Deep understanding of customers’ concerns and the ability to troubleshoot as needed
Experience working with CRM systems and ability to surface sales/process/technical insights from customer conversations
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
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