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Application Support Engineer

Accenture

Accenture

Software Engineering, Customer Service
Posted on May 29, 2025
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Microsoft Power Business Intelligence (BI)
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your day will involve troubleshooting, analyzing system performance, and collaborating with cross-functional teams to ensure seamless operations. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Proactively identify and resolve technical issues within critical business systems. - Collaborate with cross-functional teams to analyze system performance and recommend improvements. - Provide technical support and guidance to end-users on system functionalities. - Document troubleshooting steps and solutions for future reference. - Stay updated on industry trends and best practices to enhance system performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Power Business Intelligence (BI). - Strong understanding of data visualization tools such as Tableau or Power BI. - Hands-on experience in implementing various machine learning algorithms. - Solid grasp of data munging techniques for data cleaning, transformation, and normalization. - Experience with SQL for data querying and manipulation. Additional Information: - The candidate should have a minimum of 2 years of experience in Microsoft Power Business Intelligence (BI). - This position is based at our Bhubaneswar office. - A 15 years full time education is required.15 years full time education

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

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