Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : Cloud Network Operations
Good to have skills : Wireless Technologies Operations, Network Infrastructures
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Key Responsibilities: Configure and troubleshoot issues with Cisco Catalyst switches 3850, 9300, 9500, Cisco Nexus 7K, 9K, Cisco ASR 1K,9K, Cisco NCS. Configure and troubleshoot issues with Cisco ASA, Palo Alto Firewalls, Zscaler Internet Access, Zscaler Private Access, Zscaler Digital Experience Configure and troubleshoot issues with Cisco and Juniper Mist Wireless access points and wireless controllers. Configure and troubleshoot Azure networking including Azure Express Routes, VPN Hub, Azure Firewall, Azure Load balancers, Azure Palo Alto Firewalls, Route tables Configure and troubleshoot issues with AWS networking including AWS Direct Connects, Internet Gateways, Transit Gateways, Route tables, VPNs, VPC, Route 53, Load Balancers, AMIs Configure and troubleshoot connectivity issues between on-premises and cloud environments (Azure, AWS) Commit code changes to Zscaler and Juniper Mist via Github and Terraform (Infrastructure as code) Job Description: Configure, troubleshoot and maintain the on-premises and cloud network elements in Azure and AWS cloud. Troubleshoot issues with network connectivity for compute, storage, databases, backups, etc. between cloud and on-premises. Develop automation and infrastructure-as-code assets to provision infrastructure elements via code for both cloud and on-premises Job Specifications: CCNA / CCNP – Must have Azure and AWS cloud certified (Foundational / Networking / Architect) – Must have Zscaler ZDTA Certification – Good to have PCNSA / PCNSE – Must have Automation / Infrastructure-as-code certifications – Good to have Python, PowerShell certifications – Good to have15 years full time education

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