Application Support Engineer
Accenture
Software Engineering, Customer Service
Posted on Jul 17, 2025
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Cloud Network Operations
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with different teams to troubleshoot problems, ensuring that systems operate smoothly and efficiently, and contributing to the overall success of the organization by maintaining high service standards and reliability. Roles & Responsibilities: - • 5–8 years of experience in cloud and enterprise networking • Strong background in cloud-based and on-premises network environments • Hands-on experience with Azure Cloud (VNets, VPNs, gateways, security groups) • Familiar with cloud monitoring, automation, and configuration tools • Experience maintaining performance, security, and availability in cloud infrastructure • Proficient in LAN/WAN architecture, VLANs, IP addressing, DNS, and DHCP • Skilled in managing hybrid cloud networks (on-prem + cloud) • Strong understanding of Layer 2/3 networking • Proficient in OSPF, BGP, and network troubleshooting • Experience with Palo Alto, Fortinet, Cisco ASA/Firepower, Juniper SRX, Check Point • Knowledge of NAT, firewall rules, and perimeter security policies Professional & Technical Skills: - • Experience with F5 BIG-IP, Fortinet FortiADC, Citrix ADC (NetScaler) • Understanding of SSL offloading, health checks, and failover setups • Strong troubleshooting and analytical skills • Effective communication and documentation skills • Preferred certifications: Azure Network Engineer Associate, CCNP, or equivalent Additional Information: - The candidate should have minimum 5 years of experience in Firewall Architecture. - This position is based at our Hyderabad office. - A 15 years full time education is required.15 years full time education
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Cloud Network Operations
Good to have skills : NA
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with different teams to troubleshoot problems, ensuring that systems operate smoothly and efficiently, and contributing to the overall success of the organization by maintaining high service standards and reliability. Roles & Responsibilities: - • 5–8 years of experience in cloud and enterprise networking • Strong background in cloud-based and on-premises network environments • Hands-on experience with Azure Cloud (VNets, VPNs, gateways, security groups) • Familiar with cloud monitoring, automation, and configuration tools • Experience maintaining performance, security, and availability in cloud infrastructure • Proficient in LAN/WAN architecture, VLANs, IP addressing, DNS, and DHCP • Skilled in managing hybrid cloud networks (on-prem + cloud) • Strong understanding of Layer 2/3 networking • Proficient in OSPF, BGP, and network troubleshooting • Experience with Palo Alto, Fortinet, Cisco ASA/Firepower, Juniper SRX, Check Point • Knowledge of NAT, firewall rules, and perimeter security policies Professional & Technical Skills: - • Experience with F5 BIG-IP, Fortinet FortiADC, Citrix ADC (NetScaler) • Understanding of SSL offloading, health checks, and failover setups • Strong troubleshooting and analytical skills • Effective communication and documentation skills • Preferred certifications: Azure Network Engineer Associate, CCNP, or equivalent Additional Information: - The candidate should have minimum 5 years of experience in Firewall Architecture. - This position is based at our Hyderabad office. - A 15 years full time education is required.15 years full time education
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