Project Role : Cloud Services Engineer
Project Role Description : Act as liaison between the client and Accenture operations teams for support and escalations. Communicate service delivery health to all stakeholders and explain any performance issues or risks. Ensure Cloud orchestration and automation capability is operating based on target SLAs with minimal downtime. Hold performance meetings to share performance and consumption data and trends.
Must have skills : Microsoft Windows Server Administration
Good to have skills : Microsoft Active Directory, Microsoft Azure Architecture
Minimum 5 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As a Cloud Services Engineer, you will act as a vital link between clients and Accenture's operations teams, ensuring seamless support and effective escalation processes. Your typical day will involve communicating service delivery health to stakeholders, addressing performance issues, and managing risks. You will also oversee cloud orchestration and automation capabilities, ensuring they operate efficiently with minimal downtime. Engaging in performance meetings, you will share insights on performance and consumption data, contributing to the overall success of cloud services. Roles & Responsibilities: - Expected to be an SME, collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate training sessions to enhance team skills and knowledge. - Monitor and report on service delivery metrics to ensure compliance with SLAs. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Server Administration. - Must To Have Skills: Experience with Microsoft Azure Architecture, Microsoft Active Directory. - Strong understanding of cloud infrastructure and services. - Experience in troubleshooting and resolving server-related issues. - Familiarity with automation tools and scripting for cloud management. Additional Information: - The candidate should have minimum 5 years of experience in Microsoft Windows Server Administration. - This position is based at our Bengaluru office. - A 15 years full time education is required.15 years full time education

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