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Application Tech Support Practitioner

Accenture

Accenture

IT, Customer Service
Posted on Aug 4, 2025
Project Role : Application Tech Support Practitioner
Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge.
Must have skills : AWS Relational Database Service (RDS)
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: We are seeking a skilled AWS Database Engineer with hands-on experience in Amazon Aurora PostgreSQL and Amazon DynamoDB to design, implement, and manage scalable, highly available, and secure database solutions on AWS. The ideal candidate will have a deep understanding of both relational and NoSQL databases and a passion for performance tuning, automation, and cloud-native architecture. Roles & Responsibilities: -Design, deploy, and manage Amazon Aurora PostgreSQL and DynamoDB databases in production environments. -Develop and maintain schema definitions, indexes, and performance-optimized queries. -Implement backup, restore, high availability, and disaster recovery strategies using native AWS tools. -Monitor performance and perform tuning for query optimization and resource usage. -Automate database operations using AWS Lambda, CloudWatch, and Infrastructure as Code tools (CloudFormation, Terraform). -Work with development teams to ensure application data requirements are met with optimal database designs. -Manage data migrations, replication, and synchronization strategies between systems. -Secure data using encryption, IAM policies, parameter groups, and audit trails. -Troubleshoot and resolve database performance and connectivity issues. -Stay current with AWS database service updates and implement best practices. Professional & Technical Skills: -5+ years of hands-on experience with PostgreSQL , NoSQL databases, Amazon Aurora PostgreSQL. -2+ years of experience with Amazon DynamoDB, including global tables, streams, and capacity -management. -Proficiency in SQL, PL/pgSQL, and NoSQL query patterns. -Strong understanding of AWS services including VPC, IAM, KMS, Lambda, CloudWatch, and Secrets Manager. -Experience with data modeling and partitioning for DynamoDB and PostgreSQL. -Knowledge of database migration tools like AWS DMS or pg_dump/pg_restore. -Familiarity with DevOps practices and Infrastructure as Code (IaC) tools. -Excellent troubleshooting, communication, and collaboration skills. Additional Information: -AWS Certified Database – Specialty or AWS Solutions Architect certification. -Experience with other AWS database offerings such as RDS, Redshift, or ElastiCache. -Familiarity with CI/CD pipelines for database changes.15 years full time education

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com

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