Ready to join Accenture’s team of empowered people? We’re looking for candidates with the following skills and experience for this role. Do you fit the profile? If you do, we’d love to hear from you!

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Who we are:

Accenture in the Philippines is a pioneer in Accenture’s global delivery network. Over the past 30 years, we have expanded our capabilities to become a powerhouse company providing end-to-end technology and business services. As part of Accenture’s global footprint in over 120 countries, covering 40-plus industries, we have been working with the biggest companies in the country and around the globe.

Innovation, a constant at Accenture, enables us to find new ways to stay ahead of our clients’ challenges. Our inclusive, diverse, and strong culture of equality helps us constantly drive innovation in the workplace. By combining our industry expertise and the deep skills of our people with the latest technologies and our uncompromising high-performance standards, we help organizations grow their business and succeed in the digital age.

What’s in it for you?

At Accenture you will work on meaningful and innovative projects, powered by the latest technologies. You’ll be immersed in industry best practices such as event-driven architectures and domain-driven designs. Accenture will continually invest in your learning and growth. You'll work with Accenture’s certified practitioners, and Accenture will support you in growing your own tech stack and certifications.

Job Summary: The ideal candidate will be responsible for designing, implementing, maintaining, and optimizing our critical network infrastructure, with a strong focus on data visibility, performance, and reliability. This role requires a deep understanding of network technologies, excellent troubleshooting abilities, and proficiency with a range of specialized tools.

Key Responsibilities:

• Riverbed Steelhead Management (Critical Skill):
  • Design, deploy, configure, and manage Riverbed Steelhead appliances for WAN optimization, application acceleration, and network performance enhancement.
  • Monitor and analyze network traffic using Riverbed SteelCentral suite (NetProfiler, AppResponse, etc.) to identify bottlenecks, optimize application delivery, and improve user experience.
  • Troubleshoot and resolve complex performance issues related to WAN optimization and application acceleration.
  • Implement and fine-tune Riverbed policies for traffic shaping, quality of service (QoS), and data reduction.
  • Stay updated with the latest Riverbed technologies and best practices.
• Cisco Routing and Switching:
  • Design, implement, and maintain complex Cisco-based routing and switching solutions for LAN, WAN, and data center environments.
  • Configure and troubleshoot routing protocols (e.g., OSPF, EIGRP, BGP) and switching technologies (e.g., VLANs, Spanning Tree, EtherChannel).
  • Ensure network security, stability, and scalability through proper configuration and adherence to best practices.
  • Perform network assessments, capacity planning, and provide recommendations for infrastructure improvements.
• Network Monitoring and Analysis:
  • Administer and configure SolarWinds for comprehensive network performance monitoring, fault management, and capacity planning.
  • Utilize ThousandEyes for end-to-end visibility into network paths, internet health, cloud and SaaS application performance, and user digital experience.
    • Deploy and manage Cloud Agents, Enterprise Agents, and Endpoint Agents for synthetic and real-user monitoring.
    • Analyze ThousandEyes data to proactively identify and resolve performance bottlenecks, connectivity issues, and outages.
    • Create custom tests, alerts, and dashboards to monitor critical services and network paths.
  • Manage and leverage The Dude Dashboard (MikroTik) for network discovery, topology mapping, device monitoring, and alerts, particularly for MikroTik devices and smaller network segments.
• IT Service Management (SNOW):
  • Utilize ServiceNow (SNOW) for incident management, problem management, change management, and request fulfillment related to network operations.
  • Document network configurations, incidents, and resolutions within the SNOW platform.
  • Contribute to the continuous improvement of IT service delivery processes.
• General Network Responsibilities:
  • Perform regular network maintenance, upgrades, and patching.
  • Participate in on-call rotations for critical incident response.
  • Collaborate with cross-functional teams (e.g., server, security, application development) to ensure seamless IT operations.
  • Develop and maintain comprehensive network documentation, including diagrams, procedures, and troubleshooting guides.
  • Conduct root cause analysis for network-related issues and implement preventative measures.

Job Qualifications:

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in network engineering or a similar role.
• Proven hands-on experience with Riverbed Steelhead is a critical requirement.
• Strong expertise in Cisco routing and switching technologies (CCNP certification or equivalent experience highly preferred).
• Demonstrated experience with network monitoring tools, including:
  • SolarWinds (NPM, NCM, IPAM, etc.)
  • ThousandEyes
  • The Dude Dashboard (MikroTik)
• Proficiency in IT Service Management platforms, specifically ServiceNow (SNOW).
• Solid understanding of TCP/IP, DNS, DHCP, VPN, QoS, and other core networking protocols.
• Experience with network security principles and firewalls.
• Excellent problem-solving and analytical skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Strong communication and interpersonal skills.
• Relevant industry certifications (e.g., CCNA, CCNP, Riverbed Certified Solutions Associate/Professional, SolarWinds Certified Professional) are highly desirable.
• This position is based at our Manila office

What we believe:

All our leaders are committed to building a better, stronger and more durable company for future generations to create positive, long-lasting change. Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and creative, which helps us better serve our clients and our communities.

Our position as partner to many of the world’s leading businesses, organizations and governments affords us both an extraordinary opportunity and a tremendous responsibility to make a difference. Sustainability is one of our greatest responsibilities, which we embed it into everything we do and for everyone we work with.

Accenture is committed to providing equal employment opportunities for persons with disabilities. Please let your recruiter know if you require reasonable accommodation to enable your participation in the recruitment process, they will be happy to assist you.

What’s in it for you?

• Competitive Total Rewards (Compensation, Performance Bonus, 13th Month Pay, Day 1 HMO & Life Insurance Coverage)
• Expanded maternity leave up to 120 days*
• Expanded paternity leave up to 30 days*
• Flexible Working Arrangements*
• Healthy and Encouraging Work Environment
• Company-sponsored trainings like upskilling and certification
• Employee Stock Purchase Pan
• Loyalty and Christmas Gift
• Inclusion and Diversity Benefits
• Car and housing plan*

*Terms & Conditions apply

Equal employment Opportunity Statement:

All employment decisions shall be made without regard to age, race, creed, color, religion, gender, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

Accenture is committed to providing veteran employment opportunities to our service men and women.

Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

IMPORTANT REMINDER: We appreciate your interest in applying with Accenture. Please ensure to complete your profile and accomplish all required information in Workday within the next 24 hours, in order for us to start processing your application. You may access Workday by clicking the “Apply Now” button or refer to the link sent via SMS or email.

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.