Application Support Analyst [SQL]
Accenture
Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture and make delivering innovative work part of your extraordinary career.
Responsibilities:
- Be responsible for the overall operation of a unit providing application management services to the client.
- Providing bug analysis, troubleshooting and resolving problems.
- Building SQL queries for data analysis and generating reports to clients.
- Controlling quality of data and provide remedial actions.
- Be proactive and propose improvements that will enhance team effectiveness and efficiency.
- Capitalizing on recurring issues and share into knowledge base.
- Enthusiasm and willingness to progress within a functional environment.
- Participating in conference call with clients.
Skills & Experience Required:
- Excellent communication skills.
- Strong analytical skills.
- Strong problem-solving skills.
- Client oriented mind-set.
- SLA Driven.
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Qualifications Required:
- Bachelor's Degree in Computer Science, Information Technology, Engineering or in any other relevant field.
- Knowledge of SQL, Microsoft Office, Certification of ITIL is a plus, Basic knowledge of Linux (Optional).
- Minimum 1 – 3 years of working experience.
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
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