Project Role : Software Development Engineer
Project Role Description : Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work.
Must have skills : Cloud Contact Center Implementation
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will perform maintenance, enhancements, and/or development work, contributing to the overall success of the projects. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Collaborate with team members to analyze, design, and develop software solutions. - Participate in code reviews and provide constructive feedback. - Troubleshoot and debug software applications to ensure optimal performance. - Document software specifications and ensure code quality. - Stay updated on industry trends and best practices to enhance technical skills. Professional & Technical Skills: - Must To Have Skills: Proficiency in Cloud Contact Center Implementation. - Strong understanding of cloud-based technologies and architectures. - Experience in implementing and configuring contact center solutions. - Knowledge of integration techniques with CRM systems. - Hands-on experience in troubleshooting and resolving technical issues. - Good To Have Skills: Experience with cloud security protocols. Additional Information: - The candidate should have a minimum of 3 years of experience in Cloud Contact Center Implementation. - This position is based at our Bengaluru office. - A 15 years full-time education is required.15 years full time education

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