1. 合作伙伴入职：

协助新合作伙伴完成整合流程，提供有关公司产品、服务和合作伙伴门户功能的培训。

2. 问题管理：

接收并处理合作伙伴的咨询、投诉和反馈，必要时将复杂问题升级至相关内部团队。

3. 知识库维护：

为内部知识库贡献内容并进行更新，包括合作伙伴相关信息、故障排除指南和最佳实践。

4. 沟通管理：

通过电话、电子邮件和在线平台与合作伙伴保持开放且定期的沟通，及时提供问题更新和状态报告。

5. 关系建立：

与合作伙伴联系人建立牢固的工作关系，了解他们的需求并主动解决问题，以促进相互信任和满意度。

6. 绩效监控：

跟踪关键合作伙伴指标，识别改进领域，并向内部利益相关者报告合作伙伴绩效。

7. 合作伙伴培训：

为合作伙伴提供有关新功能、更新和最佳实践的培训课程，以最大化他们对公司平台的利用率。

1.英文Workable

2.5 Y+销售分析工作经验

3.有分析背景/有商业/excel/Power BI / salesforce.洞察能力强 ,专家分享; 团队管理经验是Better to Have

4.沟通能力强，抗压能力，学习能力强，有客户管理管理经验

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.