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The Packaged App Development Team Lead will be responsible for overseeing the design, implementation, maintenance, and support of critical database systems, including Oracle, SQL Server, MySQL, and PostgreSQL. This role involves ensuring database performance, security, and availability, while leading efforts to troubleshoot and resolve issues efficiently. The ideal candidate will have extensive experience in database administration, strong technical expertise, and a proactive approach to optimizing database environments.

Key Responsibilities:

Database Management & Administration:

• Design, implement, and maintain database systems (Oracle, SQL Server, MySQL, PostgreSQL) to ensure high performance, availability, and scalability.

• Perform database tuning, optimization, and capacity planning to meet business needs.

• Manage database backups, recovery plans, and disaster recovery processes to ensure data integrity and availability.
  

Technical Expertise:

• Monitor and troubleshoot database performance issues, ensuring minimal downtime and optimal response times.

• Implement and enforce database security measures, including user access controls, encryption, and compliance with industry standards.

• Stay updated with the latest database technologies, patches, and industry trends to recommend improvements.
  

Operational Excellence:

• Develop and enforce best practices for database monitoring, maintenance, and performance tuning.

• Implement and monitor key performance indicators (KPIs) to ensure database reliability and efficiency.

• Collaborate with application development teams to optimize database queries and schema designs.
  

Problem Resolution & Support:

• Act as the primary point of contact for database-related issues and escalations.

• Troubleshoot and resolve complex database issues promptly to minimize impact on business operations.

• Manage database upgrades, migrations, and patch applications with minimal disruption.
  

Stakeholder Engagement:

• Work closely with IT teams, developers, and business stakeholders to understand database requirements and deliver solutions.

• Provide regular reports on database performance, capacity, and issues to stakeholders.

• Ensure high-quality service delivery by maintaining strong relationships with internal and external stakeholders.
  
  

Qualifications:

Education:

• Bachelor’s degree in Computer Science, Information Technology, or a related field. Advanced degree preferred.
  

Experience:

• Minimum of 7-10 years of experience as a Database Administrator with expertise in Oracle, SQL Server, MySQL, and/or PostgreSQL.

• Proven experience in managing large-scale, high-availability database environments.

• Strong technical background in database performance tuning, backup/recovery, and security.
  

Skills:

• Deep knowledge of Oracle, SQL Server, MySQL, and PostgreSQL database management and administration.

• Proficiency in database monitoring tools and techniques (e.g., Oracle Enterprise Manager, SQL Server Management Studio, pgAdmin).

• Strong problem-solving and analytical skills for diagnosing and resolving complex database issues.

• Knowledge of database security practices and compliance requirements (e.g., GDPR, HIPAA).

• Familiarity with scripting languages (e.g., SQL, PL/SQL, T-SQL, Python) for automation and maintenance tasks.

• Excellent communication and interpersonal skills to collaborate with technical and nontechnical stakeholders.
  

Required Skills:

• 7+ years of experience with Oracle, SQL Server, MySQL, or PostgreSQL database administration.

• Expertise in database performance tuning, backup/recovery, and high-availability configurations.
  

Certifications:

• Relevant certifications such as Oracle Certified Professional (OCP), Microsoft Certified: Azure Database Administrator Associate, MySQL Database Administrator, or PostgreSQL Certified Professional are a plus.
  

Key Competencies:

• Technical Proficiency: Deep expertise in managing and optimizing Oracle, SQL Server, MySQL, and PostgreSQL databases.

• Problem-Solving: Ability to diagnose and resolve complex database issues efficiently.

• Attention to Detail: Ensuring accuracy in database configurations, backups, and security measures.

• Communication: Strong ability to explain technical database concepts to non-technical stakeholders.

• Customer Orientation: Commitment to delivering reliable and high-quality database services to meet business needs.

Equal Employment Opportunity Statement for Australia and New Zealand:

At Accenture, our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work.

We encourage applications from all people with the relevant skillset, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require any accommodations or adjustments for interviews and/or at work, please reach out to exectalent@accenture.com or contact us at +61 2 9005 5000 (Australia) or +64 44666056 (New Zealand).

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About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com

Equal Employment Opportunity Statement for Australia:

At Accenture, our intention is to foster a culture and a workplace in which all of our people feel a sense of belonging and are respected and empowered to do their best work.

As part of our talent strategy, we hire and develop people who have different backgrounds, different perspectives and different lived experiences. These differences ensure that we have and attract the cognitive diversity to deliver a variety of perspectives, observations and insights which are essential to drive the innovation needed to reinvent, and we hold our leaders accountable for ensuring we have the most innovative and talented people in our industry.

We encourage applications from all people, and we are committed to removing barriers to the recruitment process and employee lifecycle. All employment decisions shall be made without regard to age, disability status, ethnicity, gender, gender identity or expression, religion or sexual orientation and we do not tolerate discrimination. If you require adjustments to the recruitment process or have a preferred communication method, please email exectalent@accenture.com and cite the relevant Job Number, or contact us on +61 2 9005 5000.

Learn how Accenture protects your personal data and know your rights in relation to your personal data. Read more about our Privacy Statement