Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : IBM Sterling B2B Integrator
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Job Description: We are seeking a skilled and motivated Sterling File Gateway (SFG) / MFT Specialist to join our operations team. The ideal candidate will bring strong experience in managing secure file transfers, working across mainframe and distributed environments, and supporting Connect:Direct implementations. This role requires technical depth, hands-on troubleshooting, and the ability to collaborate effectively across various teams. Key Responsibilities: • Manage and support Sterling File Gateway (SFG) and Sterling B2B Integrator environments. • Configure and maintain Connect:Direct (C:D) across Mainframe and Distributed (Linux/AIX) platforms. • Perform installation and configuration of Connect:Direct and Secure+, including key exchange and encryption policy setup. • Monitor and troubleshoot file transfer issues, ensuring secure and timely delivery of business-critical files. • Execute and support daily operational tasks including partner onboarding, certificate/key management, and flow setup. • Utilize Linux and AIX command-line tools to perform configuration changes, system checks, and file system maintenance. • Participate in incident and problem management processes, including root cause analysis and permanent resolution strategies. • Collaborate with infrastructure, network, and application teams for end-to-end solution delivery and maintenance. Required Skills: • 5+ years of experience working with Sterling File Gateway (SFG) and Sterling Integrator (SI). • Proven experience working with Connect:Direct in Mainframe (z/OS) and Distributed (Linux/AIX) environments. • Strong hands-on skills in Linux and AIX command-line administration. • Experience in installing and configuring Connect:Direct and setting up Secure+ configurations. • Understanding of file transfer protocols (SFTP, FTPS, HTTPS) and related security practices. • Good communication and documentation skills to interface with internal teams and external partners. Preferred Qualifications: • Exposure to monitoring tools and job scheduling systems such as ESP. • Familiarity with ticketing tools like ServiceNow or Remedy. 15 years full time education is required15 years full time education

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