Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Backup and Recovery Systems, Rubric
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Role: Backup and recovery Management Role Description: Must have 3+ years of hands-on experience in Avamar Backup to take care of technical activities Should have strong knowledge with architecture of EMC Avamar. Must Have Skills: Avamar Backup Tool and Rubrik. Good To Have Skills: Rubrik and NetBackup Job Requirements Key Responsibilities: • Backup Management (Backups/Recovery jobs) • Monitoring (Software and Hardware) • Performing Scheduled Backups and On-Demand Backup requests • Backup troubleshooting on failures and slowness issue • New Server, VM, Agent based backup configuration and removal as per request • Performing critical and normal restores as per requests • Participating in audits for successful backups and failure backups • Backup software upgradation to latest patches or new version Technical Experience: • Should have experience on adding/updating backup and schedule policies, troubleshooting on backup failures, managing licensing and capacity usages. • Should have experience on multiple agents which includes Filesystem, SQL, Oracle, Exchange, SAP, Active Directory and VM ware. • Should have hands-on experience performing upgrades and patch updates. • Good understanding of Deduplication in Avamar and its implantation. • Should have experience knowledge on One Touch recovery, BareMetal restore. • Should have experience on replication and secondary Copy management and configuring backups on multiple remote sites. • Should have knowledge in performing disaster recovery backups. Managing High availability Backup Server and Performing backup migration. • Should have experience on configuring the Disk and Tape library in backups. • Should have hands-on experience in performing restoration of filesystem data • Should have experience in recovery of SQL, Oracle, Exchange, AS400, VM servers and DB2 • Understanding of NDMP, VTL, SAN Media servers, file storage and Duplication options. • Maintain all equipment for backup environment to include servers, disk, repository and tape library and storage devices. • Should have experience in Installing /Removing Updates • Should have experience Analyze and handle complex incidents and major incidents and promptly provide solutions • Handle complex changes across the production • Work with teams internal/external teams, vendors and all relevant stakeholders to ensure effective service delivery • Maintain the platform to the highest standard and ensure 24x7 support • Excellent Communication Skills, ITIL Process , Ticketing Management, Customer handling • Relevant certifications will be an added advantage. Professional Attributes: • Strong written and verbal communication skills, interpersonal skills. • Strong time management skills, problem solving and analytical skills. • Due to the 24X7 operations of the business, must be able to work a flexible work schedule, may include nights, weekends, and holidays. Educational Qualification: • 15 years of mandatory education as per Accenture Standards.15 years full time education

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