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Application Support Engineer

Accenture

Accenture

Software Engineering, Customer Service
Posted on Aug 30, 2025
Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : EMC Storage Area Network (SAN) Administration
Good to have skills : HPE SAN Administration
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Role: EMC SAN Storage Administrator Role Description: Storage Administrator will be responsible for the configuration, management, and troubleshooting of EMC storage systems. This role involves ensuring optimal performance, availability, and scalability of storage infrastructure, supporting both business-critical applications and backup/recovery operations. Must have 4+ years of experience on Storage technology Must Have Skills: EMC SAN and NAS – Isilon, Power Max, VNX, Unity, VMAX, SAN switches Good to Have Skills: HP Storage Job Requirements Key Responsibilities: • Candidate should be able to deliver L2 operations on EMC Storage systems SAN and NAS • Administration of EMC storage systems including configuration, software upgrades, and storage provisioning. • Responsible for implementing and managing the enterprise storage environment. • Responsible for performing production support activities for assigned storage systems to ensure the integrity and availability of the environment. • Perform supporting file sharing and the integration of enterprise storage with Microsoft Windows, Linux and VMWare virtual server environment. • Plan and implement best practices for NAS and SAN solutions. • Create and update documentation for storage procedures. Technical Experience: • Should have sound experience in EMC VNX, Unity, PowerScale, Vmax, High Availability, Disk technologies, RAID Levels, Pools • Good Knowledge on SAN and NAS • Good knowledge on CIFS, NFS, ISCSI, FCP protocols. • Experience with Replication technologies. • Experience with Brocade and Cisco SAN Switches. • Supporting and troubleshooting Storage LUN creation, provisioning, SAN Switch zoning and administration in a large, complex and widely distributed environment. • Plan and implement best practices for NAS and SAN solutions. • Provide status and progress reports for NAS and SAN environment related activities and tasks on regular/periodic basis. • Should have knowledge about the ITIL framework. Professional Attributes: • Strong written and verbal communication skills, interpersonal skills. • Strong time management skills, problem solving and analytical skills. • Due to the 24X7 operations of the business, must be able to work a flexible work schedule, may include nights, weekends, and holidays. Educational Qualification: • 15 years of mandatory education as per Accenture Standards.15 years full time education

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

Visit us at www.accenture.com

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