Skill required: Marketing Operations - Salesforce Marketing Cloud
Designation: Campaign Management Sr Analyst
Qualifications:Any Graduation
Years of Experience:5 to 8 years
Language - Ability:English(International) - Proficient
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? ? Individual will be responsible to manage Multichannel Campaign requests received via email/phone/OC ? Manage end-to-end Multi Channel campaign process for Pharma industry ? Individual is needed to complete tasks (deploy emails, Generate Distribution list, Create workflows, Create Test data, Test workflow end to end, manage calls with the project managers) on time and error-free. ? Ensure progress, issues and agreements are properly documented and acted upon. ? Ensure all quality standards are met ? Follow transactions/issues tracking mechanism and capture all the details required on the tracking tool
What are we looking for? ? Candidate should be a graduate ? Minimum 3 years experience in Email/Campaign Management required. ? One year of experience in journey creation, configuration and management. ? Strong analytical knowledge in the marketing space. ? Impeccable time management ? Project and Client (Brand team) management experience is a must. ? Demonstrated ability to understand customer needs and requirements; ability to proactively engage customer in the course of project management. ? Strong verbal and written communication skills ? Excellent customer service skills and experience in customer facing role. ? Able to work in a highly dynamic environmen? Candidate should be a graduate ? Minimum 3 years experience in Email/Campaign Management required. ? One year of experience in journey creation, configuration and management. ? Strong analytical knowledge in the marketing space. ? Impeccable time management ? Project and Client (Brand team) management experience is a mustt and able to multi-task. ? Intimate knowledge of Campaign Management Best Practices and trends. ? Basic Knowledge of how a Database works which can be leveraged for Campaign Management is a must. ? Minimum 2 years working experience in SFMC ? Knowledge of SQL and JS desirable
Roles and Responsibilities: •? Individual will be responsible to manage Multichannel Campaign requests received via email/phone/OC ? Manage end-to-end Multi Channel campaign process for Pharma industry ? Individual is needed to complete tasks (deploy emails, Generate Distribution list, Create workflows, Create Test data, Test workflow end to end, manage calls with the project managers) on time and error-free. ? Ensure progress, issues and agreements are properly documented and acted upon. ? Ensure all quality standards are met ? Follow transactions/issues tracking mechanism and capture all the details required on the tracking toolAny Graduation

About Accenture

We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.

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