Administrative Support Assistant III

Student Health Center

The Division of Student Life at the University of Tennessee invites applications for the position of an Administrative Support Assistant III in the Student Health Center. The position is a full-time non-exempt position, scheduled for 8 hours per day, Monday – Friday.

The mission of the Student Health Center is to provide a comprehensive, moderate complexity program of primary health care services relevant to the needs of eligible University of Tennessee students. These services include medical health care, health promotion, education, consultation, and educational experiences for selected students pursuing careers in health professions.

The Position: The Student Health Center seeks a full-time individual who is willing to work with a diverse patient population and provide services for all students enrolled at the University of Tennessee. The duties include:

· The provision of administrative support for the student insurance program including the opt-out waiver request review, verification of student enrollment in the UT Knoxville sponsored student health insurance program, determining student status for billing, and completion of referral activities for insurance requirements. Must serve as a resource for answering questions regarding the student insurance benefits, requirements, and the Student Health services.

· Performing clerical and administrative support for the Associate Director to assist in the provision of personnel duties for credentialing, licensure verification, scheduling of search committee meetings, maintenance of all personnel files to meet accreditation standards.

· Provides backup and administrative support for the accounting personnel and the immunization compliance staff. Responsible for monitoring student eligibility through the assessment of program services fees.

· Participates in new student and transfer student orientations as needed.

The University and Region: UTK is the state’s flagship, land grant university. We are a Research University, housing 14 colleges and 900+ programs of study. With an enrollment of more than 36,000 students, our undergraduate, and graduate programs are repeatedly ranked among top national programs. The city of Knoxville is a hidden gem with a beautiful and walkable downtown, a diverse music scene, active neighborhoods, unique restaurants, and a robust offering of outdoor and cultural activities. UTK is located within easy driving distance of Nashville, Asheville, Atlanta, and the Great Smokey Mountains; and a day’s drive to Memphis, Chicago, and Washington D.C. Knoxville and the surrounding counties have a statistical area population of over 850,000 people. The Knoxville region houses many leading corporations, including Bush Brother & Company, Discovery Inc., Tennessee Valley Authority, and Oak Ridge National Laboratory.

What We Require:

Education:

· Associate’s Degree required

· Bachelor’s Degree preferred

Experience:

· Must have a minimum of three years of administrative office experience; Prefer medical office experience.

· Must be detailed oriented, can multi-task, and possess strong verbal communication skills.

· Must have experience working within a windows-based computer system. Prefer electronic health record experience.

Preference noted for an individual who has basic knowledge of medical terminology experience and of the State of Tennessee immunization requirements.