Assistant Director, SCM Career Management - Supply Chain Management
Haslam College of Business
Regular Full-Time, Market Range 10

The Haslam College of Business (HCB) at the University of Tennessee, Knoxville, invites applications for an Assistant Director of SCM Career Management (Full-time, Exempt) in the Supply Chain Management department. Reporting to the Director of SCM Student Development & Career Management, this position will serve as a strategic part of the Supply Chain Management Career Team through developing and supporting programs and opportunities for SCM students to grow into successful professionals. The individual in this role will split their time between supporting graduate and undergraduate SCM programs. This position serves as the primary career coach for students in the online MS in Supply Chain Management program as well as the internship coordinator for students in the undergraduate Supply Chain Management program. This role assists students to reach their professional potential by counseling one-on-one, providing resources, and facilitating programs that will ensure career success for students both during their program and beyond.

This role will be working with the Global Supply Chain Institute (GSCI) and is housed within the departments of Supply Chain Management and Graduate and Executive Education in the Haslam College of Business. GSCI shapes and influences the practice of supply chain management by serving as the preeminent global hub for leading practitioners, academics, and students to learn, network, and connect. GSCI’s goal is to provide partners and students a competitive advantage by enhancing their knowledge and understanding of how the supply chain is evolving at home and abroad. Driven by our passion for understanding and impacting how things work, GSCI partners widely with companies, industry organizations, scholars, and students.

Responsibilities:

• Internship Program Management/Tracking/Reporting/Coaching:
  • Educate students, faculty, and staff regarding the internship requirement for undergraduate SCM majors through class presentations, individual consultation, and strategic internal marketing
  • Distribute and collect documentation for every SCM undergrad to ensure progression toward internship completion including liability waivers, internship plans, exemption requests, internship approval forms, and internship completion verification;
  • Provide 1:1 and group career coaching sessions to students seeking internships
  • Assist underclassmen with developing goals and strategies for securing an internship before their senior year while educating them on industry information, job search strategies, development of communication resources such as resumes, cover letters, LinkedIn profiles, etc.
  • Track student progress pertaining to required internship component and collect data on internships; Follow-up with students and advisors as needed to monitor progress when students are struggling to complete internship requirements
  • Serve as instructor of record for SCM 489 each semester to ensure final requirements are met through formal internship or alternative project
  • Supervise GTA which supports SCM 489 and internship approval processes
  • Create and disseminate reports on internship placement, post-graduation outcomes, and student engagement in departmental events in consultation with the Director
• Graduate Student Career Coaching, Resource Development, and Program Execution
  • Consult with graduate students on individualized professional development strategies based on personal career path and goals
  • Conduct annual needs assessments, and create, implement, and facilitate virtual programming for MS program based on student and employer feedback
  • In collaboration with Graduate Business Programs team, develop tools for tracking and reporting student outcomes
  • Partner with graduate student staff to facilitate programming at bi-annual Immersion Week for MS SCM Online students
  • Facilitate Grad Student networking opportunities at bi-annual Supply Chain Forum and throughout the year in smaller virtual settings
  • Manage content and strategy for MS SCM LinkedIn group
• Program Management, Execution, and Support
  • Manage early intervention career programming, including but not limited to the Supply Chain Career Ready Certification, for 1st and 2nd year undergrad students to facilitate stronger connections within the major and equip students for success early on in their studies
  • In collaboration with the Office of Access and Community Connections, lead SCM Summer Camp which is a week-long immersive experience for high school students to learn about and engage in the field of Supply Chain Management
  • Plan and facilitate multiple VolTreks (employer site visits) each semester to expose students to opportunities in the field and network with employers
  • Coordinate and deliver department-wide career programming including resume workshops, mock interview sessions, career exploration events, etc. open to all SCM students geared toward improving chances of securing internships with top companies
  • Assist with execution of events consistent with the Supply Chain Management Department and Global Supply Chain Institute’s mission, including career fairs, forums, honors events, drop-in hours, workshops, etc.
  • Assist in planning and facilitating employer networking events with GSCI partner organizations
  • As needed, mentor and support student groups pertaining to the SCM major

Qualifications:

• Required Qualifications and Experience:
  • Master’s degree in Education, Counseling, Business, or related field
  • Minimum 2 years of experience in a career coaching or advising role
  • Experience planning and implementing programs and workshops
  • Familiarity with business communication (ie: resumes, cover letters, executive summaries)
• Desired Qualifications and Experience:
  • Experience working with students from business disciplines or associated employment industries
  • Experience working with and coaching non-traditional students, graduate students, and/or business students
  • Experience conducting career coaching and/or career exploration meetings with undergraduate students
  • Experience planning and facilitating virtual programming

Knowledge, Skills and Abilities:

• Required:
  • Ability to provide strong advocacy of students in achieving their career goals; patience and resilience with an often demanding constituency; ability to understand the often reactive and immediate nature of career advisory work
  • Strong interpersonal skills; Ability to act professionally and engage students in a collaborative career coaching dialogue
  • Demonstrated commitment to student success
  • Strong customer service orientation and commitment to continual process improvement
  • Proven commitment to diversity, equity and inclusivity
  • Knowledge of career or professional development topics and trends
  • Excellent communication, organization, interpersonal, and leadership skills
  • Demonstrated ability to successfully collaborate with and engage faculty, administrators, employers and advise/mentor students
• Preferred:
  • Have fundamental knowledge of business industries and supply chain careers that can be used to support students exploring career opportunities
  • Proven ability to develop and execute learning objectives/outcomes and assessment plans to improve program delivery
  • Demonstrated ability to develop and implement student programming and/or events
  • Knowledge of Microsoft Office
  • Knowledge of Career Services software

Application Process:

The Knoxville campus of the University of Tennessee is seeking candidates who have the ability to contribute in meaningful ways to the diversity and intercultural goals of the University. Screening of applicants will begin immediately and will continue until the position has been filled.

Interested individuals should provide a cover letter addressing professional experience relevant to each required minimum qualification, a resume, and complete contact information for 3 professional references.

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment visa status.