Advisor I, College of Communication and Information - UTK

Hiring for multiple openings. This position is responsible for promoting academic advising as a critical component of a student's educational experience and undergraduate success. This role provides comprehensive academic advising and guidance and assists students in self-exploration, major and career exploration, and in identifying career and professional opportunities throughout their academic careers. It assists students to develop educational plans consistent with their aspirations, interests, strengths, and values. It will encourage holistic engagement with the college experience (academically, socially, culturally, and professionally). It fosters students' intellectual and personal development toward academic success, provides and teaches college/university curricula, academic standards, the purpose of general education requirements, and academic policies and processes. Guides students in critically reflecting on academic and career goals. Serves as advising subject matter experts to faculty advisors. Serves as advising subject matter experts to faculty advisors. Engages in student recruitment and orientation activities and supports and participates in relevant college programs/events. Represents the college at professional organizations, on campus events, at college events related to student advising, recruitment, and placement.

• Assist students in developing academic plans to meet desired goals
• Teach the DARS and uTrack systems
• Teach/provide college, school, and university policies and procedures
• Evaluate student progress
• Evaluate students' needs in order to make appropriate referrals to campus and college resources
• Conduct academic probation and off-track advising
• Advise prospective students
• Prepare for advising appointments
• Maintain advising notes and forms in Salesforce
• Correspond with students on a regular basis
• Assist with planning, organizing, and presenting individual sessions for first-year and transfer student orientations
• Teach/provide curriculum, advising resources, and policies and procedures
• Assist students in academic planning, course selection, and registration
• Engage in student recruitment activities and outreach activities
• Represent the college at campus and college events related to student advising
• Co-create a personal and professional development plan with the supervisor
• Participate in committee assignments as delegated
• Attend college and staff meetings
• Attend university events, meetings, and ceremonies as needed
• Participating in college's commencement ceremony
• Other related duties as assigned

• Master’s Degree in any field
• Advising or related experience on a college/university campus working with a diverse population of undergraduate students
• Strong oral and written communications skills
• Ability to relate effectively with diverse university community
• Administrative and organizational skills
• Ability to utilize technology that supports both students and professional practice

Preferred Qualifications:

• Knowledge and use of Banner and Salesforce or other advising technologies
• Experience with first year student programming, student engagement/student success initiatives, and/or student ambassadors
• Knowledge and use of Banner and Navigate

Work Location: On site in Knoxville, Tennessee.

Compensation and Benefits: The anticipated starting salary for this position is $49,000 depending on the selected candidate’s experience, qualifications, and suitability.

Application Process: The anticipated start date for this position is after October 1, 2025. For full consideration, applicants must provide a resume and cover letter. Finalists will be required to provide 3 professional references. All applicants must apply online to be considered for this position.

The College:

CCI is part of a Land Grant Institution embedded in communities to make those communities a better place. Our alumni, students, faculty, and staff strive to positively impact the lives of people in our state through our teaching, scholarship, creative work, and through our engagement and service. CCI as a college is well poised to deliver upon all of those areas to become the most nationally distinctive but locally relevant College of Communication and Information in the country.

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