The Assistant Hall Director position (AHD) works closely with the Hall Director in the development and administration of a residence life program focused on community development and student contact in residence halls. They will serve as the catalyst for the administrative and operational aspects of the residence hall. In addition, they will work closely with the students and student staff in the buildings to create interactions that promote a positive residence hall experience. The AHD will supervise the front-line staff at the 24-hour desk operations and the staff in the post office that handles and delivers mail and packages six days a week. The AHD is responsible for scheduling and payroll of staff working at the desk and the post office. The AHD works closely with the Hall Director in handling student discipline, on call crisis protocol and ensure that all resident issues and needs are resolved and followed up with in a timely manner.

Required Qualifications

• Education: Bachelor’s degree
• Experience: Experience in residence life, counseling and related field.

Preferred Qualifications

• Education: Master’s degree
• Experience: Experience in residence life, counseling and related field.

Work Location The position is in Knoxville, TN and onsite.

Compensation and Benefits UT market range:

• Hiring range:
  • Bachelor's degree $44,000
  • Master’s degree $46,000
• Find more information on the UT Market Range structure here
• Find more information on UT Benefits here

Application Instructions

Please complete the on-line application for full consideration. Applicants must include a cover letter, resume and a list of at least three references (with current e-mail address and phone number/s) in the application file. A review of all applications will begin immediately and will continue until the position is filled.

About The College/Department/Division The Division of Student Life is comprised of an outstanding group of professionals who create student-centered opportunities that contribute to a transformative Volunteer Experience. These opportunities allow students to grow their skills and knowledge outside of the classroom. From health and wellness to service and engagement, we provide opportunities where students exemplify the Volunteer Spirit, inspiring others to learn, lead, and serve.

Our departments provide essential services that support student success and future growth, fostering engagement, leadership, and wellness while enhancing belonging. Together, they create transformative experiences that help students achieve both academic and personal goals.

Staff Supervision

• Directly hires, selects, trains, schedules, and evaluates Office Assistants for the 24-hour desk operations and the post office; coordinate employee scheduling for desk and post office operations; manages and verifies student employee payroll and timesheets; facilitate monthly staff meetings and on going training sessions for all student employees to support continuous development and operational excellence; review daily operational logs; oversee key and key card inventory by conducting audits; provides building oversight in the absence of the Hall Director.

Community Development and Well-Being

• Oversee the day-to-day operations that positively contribute to the ongoing community development and well-being through program attendance and support; maintain a high visibility and accessible presence within the residence halls to engage with students and staff, fostering a sense of community including daily office hours and regular evening program attendance; lead and manage on-call crisis response and emergency situation, ensuring timely and effective resolution to ensure resident safety and wellbeing; orchestrate fire drills and create evacuation reports each semester.

Student Conduct and Crisis Management

• Serve as the primary conduct officer for residence hall policy violations; facilitate conduct meetings with students, determine responsibility, and assign appropriate educational sanctions in alignment with department policies; track and ensure completion of sanctions, maintain timely and accurate documentation, and manage all case information using the Maxient conduct management system; promote a safe and secure living environment by conducting regular building walkthroughs and inspections; participate in area coverage schedule that responds to crisis, student behavior concerns and facility issues outside of regular hours.

Other

• Serve on overnight and 24-hour weekend on-call departmental rotation system for an area of residence halls; serve on various departmental and divisional committees; conduct the seven-week RA Symposium each year as part of the RA Selection process.