Reporting to the Business Manager, the Office Manager supports the operational, technological, and administrative infrastructure of the Office of Communications & Marketing (OCM), ensuring that staff across multiple locations have the resources, systems, and support needed to deliver high-quality work aligned with the university’s mission.

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Reporting to the Business Manager, the Office Manager supports the operational, technological, and administrative infrastructure of the Office of Communications & Marketing (OCM), ensuring that staff across multiple locations have the resources, systems, and support needed to deliver high-quality work aligned with the university’s mission.

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Required

• High school diploma and four years of administrative experience in an office environment or bachelor’s degree and two years of administrative experience in an office environment

Knowledge, Skills, and Abilities

• Exceptional customer service and interpersonal skills

• Knowledge of basic office management

• Excellent oral and written communications skills

• Strong organizational skills and attention to detail

• Commitment to supporting the workload of the entire team in a positive, equitable, and flexible manner

• Strong personal initiative and ability to proactively manage and prioritize assigned tasks and meet deadlines

• Professional integrity, including a thorough understanding of confidentiality

• Demonstrated judgment skills and tact in handling sensitive situations

• Proficiency with the Microsoft Office software suite and Adobe applications

• Understanding of basic computer hardware and software set-up and troubleshooting

• Desire and ability to learn new processes, technology, and software as necessary to ensure the effective administration of the office

Preferred

• Five or more years of administrative experience in an office environment

• Experience in higher education

Work Location

• Knoxville, TN

• This is an onsite position

Compensation and Benefits

• UT market range: MR06

• Find more information on the UT Market Range structure here

The university offers a highly competitive benefits package that includes health insurance and retirement plans through the State of Tennessee, generous annual and sick leave accruals, longevity pay, tuition waivers and discounts, and more. Find more information on UT Benefits here

Application Instructions

For full consideration, applicants must apply electronically and submit a cover letter, resume, and the names, email addresses and phone numbers of three references. A minimum of two references should be current or previous supervisors.

About The College/Department/Division

The Office of Communications and Marketing is dedicated to advancing the university’s reputation. Staff members support the institution’s mission and goals, promote its successes and achievements, inform and engage its stakeholders, and ensure the integrity of its brand. We craft audience-focused communications based on data, best-practices, and emerging trends.

The division comprises several cross-functional teams, employing professionals with expertise in design, development, video production, content strategy, feature writing, editing, marketing, media relations, internal communication, and special events.

Additional Information on all postings provided by UTK

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• Executive administrative support: provide high-level administrative support to OCM executive leadership.

• General administrative support: serve as the first point of contact for visitors to OCM; take ownership of administrative processes and responsibilities on behalf of OCM including, but not limited to, mail and deliveries, conference room reservations and meeting support, parking administration, and office supply management.

• HR support: manage processes for onboarding new employees and offboarding departing employees; oversee payroll activities to ensure deadlines are met; manage student and temp hiring; provide support for the OCM’s intern program.

• Manage office physical space across multiple locations: oversee physical office space across multiple locations, ensuring functionality, safety, and alignment with university standards.

• Manage departmental equipment: oversee the ordering, deployment, tracking, and maintenance of departmental equipment.