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Student Services Coordinator - Graduate School - UTK

Anderson Center for Entrepreneurship & Innovation at University of Tennessee

Knoxville, TN, USA

Posted on Mar 13, 2026

The primary role of this position is to oversee the process of submitting theses and dissertations as a part of graduate degree requirements. This requires reviewing theses and dissertations for formatting and tracking receipt of all necessary forms, documents and signatures by published deadlines. This position serves as the primary resource for students and departments related to the submission of theses and dissertations, including serving as the point of contact for the use of iThenticate plagiarism detection software. This position also assists with documentation of degree requirements for students in graduate certificate programs.

The University of Tennessee, Knoxville, has shaped leaders, changemakers, and innovative thinkers since its founding in 1794. The university is home to more than 38,000 students and 10,000 statewide employees—the Volunteers—who uphold the university’s tradition of lighting the way for others through leadership and service.

UT Knoxville offers over 900 programs of study across 14 degree-granting colleges and schools. As Tennessee’s flagship land-grant university, its footprint spans the entire state. The university holds the highest Carnegie classification for research activity and has deep partnerships with industry leaders and the US Department of Energy’s largest multidisciplinary laboratory, Oak Ridge National Laboratory.

The Knoxville campus serves and recruits for UT Knoxville, including the Institute of Agriculture and the Space Institute, as well as the UT Institute of Public Service.

UT Knoxville considers its employees its number one asset. With values that focus on work-life balance, compensation, and innovation leadership, all Vols are supported to advance professionally. Employees have access to career development and coaching, continued education, and an extensive list of development and training possibilities. The Volunteer employee experience implements structures and practices to attract and retain top-tier talent, fostering a strong staff community and supporting a culture of involvement and engagement for everyone.

The university holds a strong commitment to its land-grant mission of learning and engagement, with a tradition of service and leadership that carries that Volunteer spirit throughout the state and around the world. It has been ranked nationally as “Best Employer for New Graduates,” “One of America’s Best Large Employers,” and “Best Workplace for Women,” and has been designated as “Best Place for Working Parents” by Forbes Magazine.

Apply today and join the Tennessee Volunteer community!

The primary role of this position is to oversee the process of submitting theses and dissertations as a part of graduate degree requirements.

Required Qualifications

Education: Bachelor’s Degree

Experience:

College degree with a strong writing component.
Two years of work experience in office and/or educational setting.
Experience working with individuals from a variety of backgrounds.
Experience working with word processing and/or publishing software.

Knowledge, Skills, and Abilities:

Ability to read and analyze complex documents for formatting requirements.
Has a strong attention to detail
Proficient with various software packages related to publishing of theses and dissertations.
Excellent verbal and written communication skills across a variety of stakeholders
Ability to organize work and function independently

Preferred Qualifications

Education: Master’s Degree

Experience:

Experience working in graduate education.
Experience with Banner or other student information system; database management; plagiarism detection software (iThenticate); and other higher education platforms (OnBase, Argos, Acalog, etc.).

Knowledge, Skills, and Abilities:

Ability to proactively identify existing or potential problems that impact students and suggest solutions.

Work Location

Location: Knoxville, TN

Onsite, Hybrid, or Remote: On-site

Compensation and Benefits

UT market range: MR08

Anticipated hiring range: $52,000 – $55,000

Find more information on the UT Market Range structure here

Find more information on UT Benefits here

Application Instructions

To express interest, please submit an application with the noted below attachments.

Resume
Cover Letter
List of 3 Professional References

About The College/Department/Division

The Graduate School at the University of Tennessee Knoxville is dedicated to advancing graduate education and postdoctoral scholarship by fostering academic excellence, innovative research, and professional development within a supportive scholarly community.

Reviews theses and dissertations for compliance with formatting requirements.
Ensures that all informational materials (online and print) for students related to theses and dissertations are updated regularly.
Ensures that students who are submitting theses and dissertations comply with requirements and deadlines; this includes documenting that doctoral students complete the Survey of Earned Doctorates.
Serves as the Graduate School's point of contact for matters related to theses and dissertations. This requires interaction with offices across campus, primarily the University Libraries, OIT, and ORE. Also requires interaction with students and faculty on the use of iThenticate. These interactions may be one-on-one or as part of workshops.
Develops and conducts workshops as needed for students and departments.
Collaborates with library staff on archiving and cataloging documents.
Works closely with IT Administrator to develop and maintain web site information about thesis/dissertation preparation and submission.
Other duties as assigned.

Apply now

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Student Services Coordinator - Graduate School - UTK