The Office of the Visitors Center at the University of Tennessee, Knoxville (UTK) invites applications and nominations for our LDA - Coordinator of VolCorps Student Programs position. We are seeking candidates who can contribute in meaningful ways to enhance the accessibility of higher education, fostering a diverse and inclusive academic environment, and improving the recruitment and graduation of our students. The University of Tennessee, Knoxville, has been ranked by Forbes as one of America’s best large employers, as recognized on the 2026 list.

The minimum starting salary for this position is $44,577. Final compensation will be determined based on the candidate’s qualifications and experience.

Required Education and Experience:

• Bachelor’s Degree must be obtained by the date of hire; current students nearing graduation are encouraged to apply.

• 2 years of student employment within guest relations/tour experience required. Student volunteer work and/or internship experience will be considered.

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

Required Knowledge, Skills, and Abilities:

• Ability to function in a dynamic environment

• Excellent customer service skills

• Excellent communication skills with the ability to communicate and interact effectively with faculty, staff, administrators, and students

• Ability to multi-task

• Excellent organizational and problem solving skills

• Excellent grammar and proofreading skills

• Proficient with Microsoft Office software including Word, Excel, PowerPoint, and Outlook

• Detail oriented

• Possess a strong, proven record of teamwork

• Capable of working individually and in a team environment

• High level of personal initiative

Preferred Education and Experience:

• Must have some experience giving oral presentations.

• 2+ years experience working with diverse populations, student employment included.

• Previous work with student employees or campus tours.

Preferred Knowledge, Skills, and Abilities:

• Experience and knowledge of working with a tour/ambassador program

• Knowledge and experience working with Undergraduate Admissions or Student Services & Experience

Benefits:

University of Tennessee employees are eligible for a comprehensive suite of benefits that includes:

• Generous paid leave, accruing up to 24 days of vacation and 12 days of sick leave annually, plus 14 paid holidays and administrative closing days

• Flexible work arrangements, offering a hybrid schedule to most team members

• Education benefits for employees and their dependents at UT System campuses

• Retirement and deferred compensation plans, including 401(k), 403(b), etc.

• Comprehensive medical, dental, and vision insurance plans

• Employee discounts to attractions, services, and goods

The Division

The Enrollment Management (EM) division comprises more than 190 full-time staff who serve our students through the following departments and functions: Undergraduate Admissions, International Recruitment, Transfer Center, One Stop Student Services, Financial Aid and Scholarships, the Center for Financial Wellness, University Registrar, Pre-college Research Excellence Programs, EM Research & Analytics, EM Communications, and EM Operations. The Division of Enrollment Management is committed to our Vision, Mission and Values. We are passionate about fulfilling our land-grant mission of accessible education and making an impact that will transform lives through the student experience.

The University of Tennessee, Knoxville is the state of Tennessee’s flagship university and is classified as a Carnegie Research 1 institution. As a land-grant university and as Volunteers, serving our state and nation is key to our mission. UT enrolls over 35,000 students (more than 6000 graduate/professional students) at its Knoxville campus. Led by the example of our Chancellor’s Cabinet and their Principles for Engagement, the University of Tennessee, Knoxville, builds and supports an inclusive community that provides opportunities to lead, serve and engage as Volunteers and citizens. We strive to create a welcoming community rich with diverse experiences. We seek colleagues who are committed to teamwork and have a passion for working with and serving all constituents. We especially seek candidates who have an ability to contribute in meaningful ways to the goals of the university.

The Knoxville Community: Nestled in the foothills of the Great Smoky Mountains, Knoxville has a metropolitan statistical area population of more than 850,000 people. We enjoy a dynamic culture that includes numerous theaters and museums, a vibrant and diverse music scene including a symphony orchestra and an opera company, world-class restaurants, numerous cultural festivals and an active downtown market square. Surrounded by lakes and the Tennessee River, the Knoxville area boasts wonderful year-round water activities, including boating, fishing, and swimming that make for scenic and breathtaking views of the area. Knoxville is located within easy driving distance to Asheville, Nashville, Atlanta, and the Great Smoky Mountains, and a day’s drive to Memphis, Chicago and Washington D.C.

For full consideration, applicants should submit a cover letter detailing relevant experience along with a resume and the name, e-mail address, and telephone number of three to five professional references. References will not be contacted without explicit permission of the candidate.

This is an on-campus position with some hybrid/remote work schedule flexibility.

The VolCorps Student Programs Limited Duration Appointment (LDA) supports the coordination, execution, and continuous improvement of student engagement programs and visitor experience initiatives within the University of Tennessee Enrollment Management Division. This position works closely with the Associate Director, Visitors Center and Student Programs to support student-led engagement efforts, including the Student Ambassador Program, STAR and Volunteer Team, as part of the University’s VolCorps initiatives. The role contributes to delivering high-quality campus experiences for prospective students, families, and guests through effective program management, student staff development, and operational support for recruitment and outreach activities.