The purpose of this position is to progress cases through the legal system to ultimately provide and enforce child support. The specialist establishes paternity, establishes a legal obligation of financial and/or medical support and enforces the obligation through a variety of remedies. The work is performed within legally mandated timeframes and in compliance with federal and Tennessee laws, rules, and regulations.

Duties/Responsibilities:

• Secure information necessary to complete legal documents.
• Initiate actions to secure payment.
• Update computer system with accurate information obtained.
• Respond to inquiries from parties involved.
• Maintain confidentiality and security of case information.
• Maintain good relations with Clerks of Court, law enforcement, and the public and private sector in general.

Skills/Requirements:

• Operate a computer keyboard.
• Read and interpret computer screens and court orders.
• Learn, understand, and apply the many rules, regulations, policies, and procedures related to child support.
• Accurately enter information and produce documents from a computerized case management system, completing required actions timely.
• Effective written and oral communication skills.
• Public relations skills to maintain positive working relationships with employees, customers, attorneys and external organizations.
• Must pass a background check.

Paid time off, including state holidays

No nights or weekends

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k/457 deferred compensation