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Child Support Specialist II

Blount Partnership

Blount Partnership

Customer Service
Maryville, TN, USA
Posted on Thursday, February 1, 2024

The purpose of this position is to progress cases through the legal system to ultimately provide and enforce child support. The specialist establishes paternity, establishes a legal obligation of financial and/or medical support and enforces the obligation through a variety of remedies. The work is performed within legally mandated timeframes and in compliance with federal and Tennessee laws, rules, and regulations.

Job Requirements

Duties/Responsibilities:

  • Secure information necessary to complete legal documents.
  • Initiate actions to secure payment.
  • Update computer system with accurate information obtained.
  • Respond to inquiries from parties involved.
  • Maintain confidentiality and security of case information.
  • Maintain good relations with Clerks of Court, law enforcement, and the public and private sector in general.

Skills/Requirements:

  • Operate a computer keyboard.
  • Read and interpret computer screens and court orders.
  • Learn, understand, and apply the many rules, regulations, policies, and procedures related to child support.
  • Accurately enter information and produce documents from a computerized case management system, completing required actions timely.
  • Effective written and oral communication skills.
  • Public relations skills to maintain positive working relationships with employees, customers, attorneys and external organizations.
  • Must pass a background check.

Company Benefits

Paid time off, including state holidays

No nights or weekends

Medical insurance

Dental insurance

Vision insurance

Life insurance

401k/457 deferred compensation