*To be considered for this job, you must apply for this position on our company website at www.kub.org/careers.*

Classification: System Administrator

Work Hours: 40+ hours / week: M - F

About KUB: KUB is one of the largest public utilities in the country providing safe, reliable, and affordable electric, gas, water, wastewater, and fiber services to more than 501,000 customers in Knoxville and parts of seven surrounding counties. We are looking for employees who want to be a part of a mission-driven organization with strong values that support a skilled, diverse, and inclusive workforce.

About the Role: The Network Engineer position is in a team-oriented environment on the Network and Communications team. The individual filling the position will work with customers, the networking team, and other IT staff. Key responsibilities include developing solutions to complex problems and providing technical support, testing, and problem diagnostics on a Cisco network. The candidate must have the ability to completely manage assigned systems including; system reliability, patching, security, back-ups, change management, and demonstrate the ability to take ownership of these systems. The position requires working stand-by, working after-hours/weekends, and on-call duties. The position will require traveling within the KUB service territory to remote KUB locations for installs, troubleshooting, and problem resolution.

Qualifications

Physical Requirements:

Sedentary work/field work; exerting up to 25 pounds of force occasionally, and can bend, stoop, and lift. Sedentary work involves sitting in normal office conditions. Must be able to climb steps and work from ladders in a combination of office and field environments. Physical demands for a specific position within this classification may vary and/or exceed those demands described above.

Minimum Requirements:

• High School Diploma or Equivalent

• Ability to properly install, configure, support, and manage Cisco network devices and Microsoft Windows servers

• Working knowledge and understanding of IT security and secure network design

• Ability to obtain and maintain a valid Tennessee driver’s license

Preferred Requirements:

• Bachelor's degree in Computer Science or related experience

• 2 + years of Windows system administration and field management experience

• Avaya VOIP phone system management/exposure

• Experience with the administration of Cisco devices including Identity Services Engine (ISE), wireless, switches, and routers

• Knowledge of network protocols, BGP, OSPF, VRF, OTV, VLAN, 802.1x, DNS, and DHCP

• Have or is working toward gaining Microsoft Certifications, A+, Network+, Cisco and/or IT Security certifications

• Experience working on telecommunications equipment in remote locations

Selection Process

About the Selection Process:

Phase 1 – Apply online at www.kub.org

Phase 2 – Experience, training, and education evaluation

Phase 3 – Interview with department representatives

Phase 4 – Written, performance, and behavioral exercises

Phase 5 – Background Investigation

Phase 6 – Physical assessment and/or drug screen*

*KUB is part of the Tennessee Drug Free Workplace Program

If special accommodations are needed at any phase of the selection process, please notify Human Resources in advance.

Knoxville Utilities Board is an Equal Opportunity Employer

Medical, Vision, Dental, Paid time off, 401 (k) match, FSA or HSA plans, Life insurance, Disability insurance, Tuition reimbursement, Pet insurance