*To be considered for this job, you must apply for this position on our company website at www.kub.org/careers.*

Classification: Service Technician

Work Hours: 40+ hours / week: Tues - Sat 9:00 AM - 5:30 PM

About KUB: KUB is one of the largest public utilities in the country providing safe, reliable, and affordable electric, gas, water, wastewater, and fiber services to more than 501,000 customers in Knoxville and parts of seven surrounding counties. We are looking for employees who want to be a part of a mission-driven organization with strong values that support a skilled, diverse, and inclusive workforce.

About the Role: Installation Technicians perform fiber optic installations within a residential and business environment. Technicians will install new fiber drops from service poles to the premise. The technician needs to be familiar with wireless technologies such as, modems/routers, home wireless mesh systems, mobile devices, PC’s and similar equipment. Technician must be able to perform all work while adhering to established safety guidelines and procedures.

Qualifications

Physical Requirements:

Requires frequent prolonged sitting, occasional prolonged standing, and frequent stooping, bending, kneeling, crouching, and stretching, eye-hand coordination and manual dexterity, including but not limited to the ability to use office wireless communication and computer equipment, as well as all tools of the trade. Requires ability to occasionally lift and comfortably maneuver an extension ladder weighing up to 60 lbs pounds, ability to lift 20 pounds from floor to knuckle occasionally, and ability to lift 10 pounds from shoulder and above frequently. Requires crawling and maneuvering in crawlspaces, attics, basements, and similar confined areas and close quarters frequently. Will work in various weather conditions.

Minimum Requirements:

• High school diploma or equivalent

• Must have the ability to be trained to use all instruments, tools, etc., necessary to perform any and all work required in the classification

• Exceptional interpersonal, communication, and teamwork skills

• Must have and maintain a valid driver's license

Preferred Requirements:

• Demonstrated ability to simultaneously manage multiple projects

• One (1)+ years of experience working as an installation/service technician in the CATV or related industry

• Knowledge of fiber equipment needed for installations

• Knowledge of telecommunications industry equipment design and installation

• Strong verbal and written communication skills

Selection Process

About the Selection Process:

Phase 1 – Apply online at www.kub.org

Phase 2 – Experience, training, and education evaluation

Phase 3 – Interview with department representatives

Phase 4 – Written, performance, and behavioral exercises

Phase 5 – Background Investigation

Phase 6 – Physical assessment and/or drug screen*

*KUB is part of the Tennessee Drug Free Workplace Program

If special accommodations are needed at any phase of the selection process, please notify Human Resources in advance.

Knoxville Utilities Board is an Equal Opportunity Employer

Medical, Vision, Dental, Paid time off, 401 (k) match, FSA or HSA plans, Life insurance, Disability insurance, Tuition reimbursement, Pet insurance