Position Description:

*This position is 100% remote and you MUST have HUD experience in order to be considered.*

CGI Federal’s Housing Sector team that collaborates with public housing authorities (PHAs) and the U.S. Department of Housing and Urban Development (HUD) to assist in the provision of affordable housing has an opening for a PIC/EIV Specialist.

This is an opportunity to join an energetic team with a collaborative management group and work with affordable housing providers. New team members receive in-depth training to prepare them for their role. Additional training and professional development opportunities are also available, for both the affordable housing industry, and general business skills.

Your future duties and responsibilities:

The PIC/EIV Specialist will be responsible for the generating all required reports identified through HUD’s on-line systems including Public and Indian Housing information Center (PIC) and Enterprise Information Verification (EIV), processing the necessary corrections and reporting the corrective actions to HUD in accordance with the timelines established by HUD.

Responsibilities will include:
Generating all HUD required PIC Errors report and all EIV reports including but not limited to:
-PIC 50058 Errors report
-Deceased Tenant report
-Multiply Subsidy report
-Identity Verification report
-Immigration report
-Zero HAP report

-Reviewing and analyzing the reports.
Conducting the appropriate steps to resolve and correct the factors that contributed to generating the identified errors.
• Submitting 50058 corrected family reports to PIC system to PIC through the use of CMHAs software system
• Ongoing assistance with compliance of audits/reviews

Other duties may be assigned.
• Manage, monitor and maintain monthly PIC and EIV reports
• Ensure that tasks assigned are completed in an accurate and timely manner.
• Operate/maintain computer, printer, scanner, copier, fax and additional office machines.
• Complete accurate data entry in CGI and client systems of record necessary to monitor and produce forms, reports, correspondence or other material.
• Analyze, organize, evaluate, alphabetize and file materials or data, as necessary.
• Assist other staff members, when requested.
• Implement new CGI/HUD/Client policy, procedures and requirements as provided by the Supervisor.
• Research and respond to inquiries from clients, landlords and tenants regarding case load matters and concerns.
• Educate program team members, participants, appropriate agencies, and the public concerning affordable housing regulations, policies and procedures.
• Compile information; generate and present CGI internal and client reports in an accurate and timely manner.
• Perform related duties as assigned by the Supervisor and provide staff coverage as needed.
• Manage multiple work streams and priorities simultaneously while maintaining quality, customer service standards, and accuracy.
• Participate in Team meetings.
• Escalate all issues that need immediate supervisory attention.
• Ensure adherence to all policies and procedures.
• Work closely with other team members to provide high level of customer service.

Required qualifications to be successful in this role:

*This position is 100% remote and you MUST have HUD experience in order to be considered.

• Associate’s Degree (Bachelor’s degree preferred) from an accredited college or university in
Business or Public Administration, Social Sciences or related field.
• Must obtain Certified HCVP Specialist within one year of employment.
• Must have Two (2) years’ experience with HUD online Systems.
• Knowledge of Housing Authority organization, operation, policies and objectives
• The PIC/EIV Specialist role requires skilled reading, analyzing, and interpreting data,
documents, information, and publications.
• Knowledge of HCV program and/or HUD section 8 programs preferred.
• Must be able to evaluate information and situations in order to make sound independent decisions.
• Must possess problem-solving abilities with skills to identify critical issues, and develop and execute plans to resolve disputes.
• Knowledge of various research techniques
• Demonstrated ability to use critical thinking to solve problems.
• Organization and records management skills.
• Ability to handle math computations.
• Demonstrated ability to use time-management skills to achieve success with schedules, workloads and deadlines.
• Ability to utilize organizational skills to manage all aspects of a client's case; including tracking activities, updating records and monitoring outcomes. Must manage files and documents, follow recordkeeping requirements and maintain confidentiality.
• Must have basic to advanced math skills to complete financial forms, develop reports and understand statistical data. Must use math in daily work tasks, such as calculating financial eligibility for services, determining level of subsidy assistance, and monitoring expenditures.
• Highly proficient data entry and computer skills along with the ability to use and manage computer files, use databases, create spreadsheets and prepare presentations.
• Must have aptitude to become proficient with proprietary database operations and demonstrate functional proficiency in use of Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong interpersonal, written and verbal communication skills and the ability to forge positive relationships with clients, co-workers and colleagues.
• Must possess the ability to interview and negotiate.
• Must demonstrate excellent listening skills, presentation and public speaking skills and the ability to share information effectively to diverse groups.
• Must possess strong writing skills to compose documents, reports and correspondence.
• Must have strong computer skills and be able to enter data in multiple electronic information systems.



CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set level, experience and training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $19.07 - $38.02.


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Skills:

• Business Process Documentation
• Delivery Support
• Document Management
• Workflow

What you can expect from us:

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Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

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