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Knoxville Technology Council
Knoxville Technology Council

Scrum Master - U.S. Citizenship Required



Posted on Thursday, November 2, 2023

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U.S. - The best version of me

Position Description:

CGI is seeking an experienced Scrum Master (SM) to support a large SAP software implementation using Agile development teams. The successful candidate will lead the business analysis and SAP development efforts, resolve and escalate impediments, manage risk, help assure value delivery and drive program-level continuous improvement. The SM is accountable for the overall planning, coordination, execution and delivery of value for the Agile teams. The ideal candidate should have an understanding of SAFe Agile and Software Development Life Cycle (SDLC) to be able to assist with transitioning from a traditional waterfall approach into a hybrid SAFe Agile practice. The candidate will work closely with program leads, functional and technical teams and the government client to fully understand and develop the stories that our Agile teams will execute.

This position is located in our Lafayette, LA office; however a hybrid working model is acceptable. You will be required to be in our Lafayette, LA office two days per week.

Your future duties and responsibilities:

• Facilitate the coordinated preparation and execution of release planning for the Agile team.
• Work with the Agile Team to prioritize the features to be considered in the next program increment (PI) planning cycle.
• Facilitate the Agile Team’s refinement of features to be considered in the next PI planning cycle to meet the Feature Definition of Ready.
• Assist the Agile Team in communication and coordination with stakeholders and customers during feature definition and delivery.
• Participate in daily stand-ups, backlog grooming, sprint demos and other Agile activities.
• Facilitate effective communication and coordination for and during PI planning.
• Manage changes to the Agile Team’s PI plan and the impacts of those changes.
• Provide regular and open communication across the program and stakeholders for transparency and awareness of progress and impediments.
• Understand, visualize and manage upstream/downstream dependencies.
• Drive delivery and continuous improvement by utilizing feedback and metrics (quality, delivery rate, etc.) to identify areas of opportunity.
• Work with other teams to coordinate development and integration testing across multiple teams.
• Work across stakeholders and teams to continuously improve.
• Participate with management and cross-functional teams as subject matter expert to develop and improve operating policies and procedures related to Scaled Agile Framework (SAFe) and be an advocate in adopting Agile and SAFe best practices and processes.

Required qualifications to be successful in this role:

• Due to the nature of the government contracts, this position requires US Citizenship.
• 7+ years of experience in IT focusing on development projects using Agile frameworks such as Scrum and Kanban.
• Certified Scrum Master.
• Experience with SAFe methodologies.
• Ability to work with the client business owner and end-users to build well-defined Agile stories and work with Functional and Technical staff to build clear acceptance criteria.
• Experience with JIRA and Confluence.
• Strong analytical and problem-solving skills.
• Strong communication skills.
• Bachelor’s degree in information systems, computer science, business administration or related field.

Desired qualifications
• SAFe certification(s).
• Experience working as a Scum Master in the Federal environment.
• Experience with SAP implementations.
• Experience with Federal Government Financial Management processes.

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $94,500 - $181,800.



  • Agile Business Analysis
  • Scrum Master

What you can expect from us:

Insights you can act on

While technology is at the heart of our clients’ digital transformation, we understand that people are at the heart of business success.

When you join CGI, you become a trusted advisor, collaborating with colleagues and clients to bring forward actionable insights that deliver meaningful and sustainable outcomes. We call our employees “members” because they are CGI shareholders and owners and owners who enjoy working and growing together to build a company we are proud of. This has been our Dream since 1976, and it has brought us to where we are today — one of the world’s largest independent providers of IT and business consulting services.

At CGI, we recognize the richness that diversity brings. We strive to create a work culture where all belong and collaborate with clients in building more inclusive communities. As an equal-opportunity employer, we want to empower all our members to succeed and grow. If you require an accommodation at any point during the recruitment process, please let us know. We will be happy to assist.

Ready to become part of our success story? Join CGI — where your ideas and actions make a difference.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status, political affiliation, genetic information, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the requisition number of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a requisition number will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.