Position Description:

We’re a global company of owners. 90,000 CGI partners strong, we bring our diverse backgrounds and perspectives together to solve some of IT and business consulting’s toughest problems for some of the world’s best companies. Looking for a place that empowers you to explore your full potential and shape your own career? Join a team of great people, collaborate on meaningful work, and serve the communities you call home while you do it. Want to take your career to the next level? We’re growing rapidly and are looking for an experienced business analysis professional who is experienced in working in small teams to develop quality solutions for our clients. We’re looking for individuals that like to understand how things work and where they could be improved. Would you describe yourself as someone who is detail oriented, likes to solve problems, loves to collaborate with others, and doesn’t take things at face value? Did you notice the extra “are” in the previous sentence? If you’re looking for an opportunity where you can work with cutting-edge technology and grow your career in exciting ways, then CGI is the place for you.

***This position is located in Knoxville, TN in a hybrid environment.***

Your future duties and responsibilities:

CGI is looking to hire an experienced Business Systems Analyst who can work at the client site 3-4 days per week. You will work in one of the most significant and highly visible teams, which gives you an opportunity to make a statement across multiple levels with your efforts. Our ideal candidate is a self-starter who is client-focused and detail-oriented. In this role you will apply analytical thinking to solve dynamic problems by working directly with our customers. You will need to ensure clear and accurate delivery of information, be able to eliminate ambiguity, influence stakeholders, adapt to change, incorporate new information, focus on results, and work proficiently in a fast-paced, team-driven environment.

Required qualifications to be successful in this role:

• Experience as Business Systems Analyst or as a Product Owner on an Agile delivery team.
• Experience performing business analysis planning and management.
• Experience eliciting requirements and managing stakeholder collaboration.
• Experience building status reports and delivering to internal and external stakeholders.
• Experience performing business need and strategy analysis.
• Experience managing the life cycle of requirements, performing requirements analysis, and design definition.
• Experience performing business process management and modeling.
• Experience in creating and conducting testing of new changes to systems and regression testing to ensure existing functionality remains unaffected
• Experience performing solution evaluation: measure and analyze solution performance and assess limitations

Individual is a LEADER within the organization and community:

• Leadership experience in an agile delivery environment.
• Ability to direct and lead teams of developers to deliver high-quality software solutions.
• Promotes a learning culture and can mentor and structure the professional development of individuals in the software development and delivery field; Leads by example by actively pursuing professional development, earning credentials and accreditation, and striving for continuous improvement.
• Actively engages in the software development community through participating in local/regional user groups and conferences, publishing as a thought-leader, or other means.
• Has built a reputation as the go-to person to solve difficult problems.

Preferred Qualifications:

• 1-3 years of experience with Salesforce
• Experience with analyzing, documenting, and implementing features within the Salesforce ecosystem
• Experience utilizing Agile work management tools such as Azure DevOps or Jira
• Experience performing or supporting Organizational Change Management
• Experience with Figma or similar wireframe / mock-up tool
• Experience with Visio, Draw.io, or similar process-mapping tool
• Professional certification in Salesforce, such as Salesforce Administrator and/or Business Analyst Certification
• Professional certification in Business Analysis such as ECBA, CCBA, and CBAP series or PMI-PBA
• Professional certification in Agile Business Analysis or Product Owner practices such as IIBA-AAC, SCPO, or PSPO
• Professional certification in Organizational Change Management such as Prosci Certified Change Practitioner


CGI anticipates accepting applications for this position through December 31, 2024.
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $78,400 - $154,300.
At CGI we call our professionals “members” to reinforce that all who join our team are, as owners, empowered to participate in the challenges and rewards that come from building a world-class company. CGI’s benefits include:• Competitive base salaries• Eligibility to participate in an attractive Share Purchase Plan (SPP) in which the company matches dollar-for-dollar contributions made by eligible employees, up to a maximum, for their job category• 401(k) Plan and Profit Participation for eligible members• Generous holidays, vacation, and sick leave plans• Comprehensive insurance plans that include, among other benefits, medical, dental, vision, life, disability, out-of-county emergency coverage in all countries of employment;• Back-up child care, Pet insurance, a Member Assistance Program, a 529 college savings program, a personal financial management tool, lifestyle management programs and more

#LI-JN2

Skills:

• Business Analysis
• DevOps

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

Qualified applicants will receive consideration for employment without regard to their race, ethnicity, ancestry, color, sex, religion, creed, age, national origin, citizenship status, disability, pregnancy, medical condition, military and veteran status, marital status, sexual orientation or perceived sexual orientation, gender, gender identity, and gender expression, familial status or responsibilities, reproductive health decisions, political affiliation, genetic information, height, weight, or any other legally protected status or characteristics.

CGI provides reasonable accommodations to qualified individuals with disabilities. If you need an accommodation to apply for a job in the U.S., please email the CGI U.S. Employment Compliance mailbox at US_Employment_Compliance@cgi.com. You will need to reference the Position ID of the position in which you are interested. Your message will be routed to the appropriate recruiter who will assist you. Please note, this email address is only to be used for those individuals who need an accommodation to apply for a job. Emails for any other reason or those that do not include a Position ID will not be returned.

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All CGI offers of employment in the U.S. are contingent upon the ability to successfully complete a background investigation. Background investigation components can vary dependent upon specific assignment and/or level of US government security clearance held. Dependent upon role and/or federal government security clearance requirements, and in accordance with applicable laws, some background investigations may include a credit check. CGI will consider for employment qualified applicants with arrests and conviction records in accordance with all local regulations and ordinances.

CGI will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with CGI’s legal duty to furnish information.