Position Description:

We're a hard-working team of tech enthusiasts and professionals on a mission to reshape the future. We've got everything from pioneering projects that challenge your skills to an encouraging and inclusive work environment that fuels your growth. Plus, we offer unparalleled opportunities for professional development, empowering you to stay at the forefront of the ever-evolving tech landscape.

We are seeking a seasoned Solution Architect with deep expertise in CRM, PRM, and CPQ platforms to join our global IT team. As a Solution Architect – Commercial Systems, you will report directly to the IT Director of Global Engineering Systems. This role will lead the architectural design, integration governance, and business process alignment for a modernized commercial technology stack, centered on Salesforce, Tacton CPQ, SAP, and a legacy in-house Java-based Quote-to-Cash platform.

Your future duties and responsibilities:

• Define and govern the end-to-end solution architecture for CRM (Salesforce), PRM, and CPQ (Tacton) platforms.
• Lead the integration design between commercial platforms and core business systems (SAP ERP, legacy QTC).
• Partner with business stakeholders to align technology solutions with process improvements and digital transformation goals.
• Architect data flows across commercial systems to ensure accuracy, consistency, and real-time availability of customer, partner, and product data.
• Collaborate with data and analytics teams to design reporting structures, dashboards, and enable predictive insights using embedded analytics or AI-enabled tools.
• Contribute to the evaluation and adoption of AI/ML capabilities within Salesforce or adjacent tools (e.g., predictive lead scoring, recommendation engines, anomaly detection).
• Maintain architectural documentation, roadmaps, and technical governance standards for commercial systems.

Required qualifications to be successful in this role:

• 10+ years of experience in IT solution architecture with a strong track record in Salesforce and commercial systems.
• Hands-on experience with CRM, PRM, and CPQ solutions, ideally across multiple business units or geographies.
• Experience and comprehension of SAP ECC from a data and architecture perspective.
• Strong understanding of enterprise integration patterns and architecture (REST API, enterprise middleware solutions, RPA).
• Experience designing or supporting data pipelines, models, or analytics solutions across enterprise platforms.
• Familiarity with AI/ML capabilities in commercial platforms or experience integrating external AI services.
• Excellent communication, collaboration, and stakeholder engagement skills.
• Bachelor's degree in Computer Science, Information Systems, Engineering, or related field.
• Experience with Tacton CPQ or other manufacturing-specific CPQ tools.

Other Information:
CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range for this role in the U.S. is $125,500.00 - $263,600.00.
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CGI’s benefits are offered to eligible professionals on their first day of employment to include:

• Competitive compensation including profit participation program
• Comprehensive medical, dental, and vision benefits
• Basic life and accidental death & dismemberment insurance
• Matching contributions through 401(k) plan, and CGI share purchase plan
• Flexibility and paid accrued vacation leave, ranging from 10 to 20 days per year, based on job level, years of relevant prior experience, and years of service
• 10 paid holidays per year
• At least 80 consecutive hours of paid sick/safe leave (except where applicable state/local law requires more)
• Paid parental leave, ranging from 20 to 70 consecutive business days based on circumstances of leave and applicable laws
• Bereavement leave, ranging from 1 to 7 days per year based on relationship.
• Paid jury duty leave, up to time summoned
• Learning opportunities and tuition assistance
• Wellness and Well-being programs

For more detailed information about our benefits offerings visit Benefits | CGI Careers

Please note that the benefits listed above are subject to change based on the specific terms and conditions of the contract being supported.

Skills:

• REST Webservices
• Salesforce Solution Design
• SAP ECC
• SAP ECC
• Solutions Architecture

What you can expect from us:

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.