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Knoxville Technology Council
Knoxville Technology Council

IT Project Coordinator

Clayton Homes

Clayton Homes

Administration, IT
Maryville, TN, USA
Posted on Wednesday, October 25, 2023

IT Project Coordinator

Campus Flex

Position Summary

As the Project Coordinator, you will play a key role in supporting the Portfolio Management team with various tasks involved in the implementation of projects. Your primary responsibility will be to track risks, action items, issues, dependencies, and key decisions, and work closely with the project manager to ensure a seamless and efficient project delivery process. Your input and problem-solving skills will be critical in ensuring an excellent business partner experience from a solutions, timing, and accuracy perspective. While working on tasks and activities, you can expect some supervision and guidance from your team. As a valuable team player, your contribution will be instrumental in achieving project success.

About The Team

This role will support the Retail Technology Launch & Success (L&S) Team. The L&S Team collaborates with business units throughout the Clayton Homes organization. They develop and implement training and communication programs in various formats that support technology change initiatives for Clayton's Home Sales Centers.

Launch & Success focuses on ensuring that Team Members have the knowledge, skills and tools necessary to successfully adapt to technology changes. Launch & Success supports a variety of projects, from smaller one-off organizational changes to larger multi-team training initiatives.

By using a combination of training, communication, project management, and change management skills to support successful technology launches, the Launch & Success team collaborates with project managers, stakeholders and leadership executives to ensure successful change adoption.

Primary Responsibilities

  • Tracks risks, action items, issues, dependencies, and key decisions involved in project implementation

  • Works closely with the project manager to ensure a seamless and efficient project delivery process

  • Provides input and problem-solving skills to ensure excellent business partner experiences

  • Contributes as a valuable team player to achieve project success

Primary Qualifications

  • Exposure to project management and group facilitation

  • Strong analytical and critical thinking skills, with the ability to identify and solve complex problems to achieve goals.

  • 0-2 years of experience managing technical projects, with a conceptual understanding of project planning, delivery coordination, and risk management.

  • Ability to work closely with business and technology delivery teams to ensure small projects are delivered with quality, on-time, and within budget constraints.

  • Good interpersonal, verbal, and written communication skills, with the ability to effectively interact with a diverse group of team members, including executives, managers, technology professionals, and subject matter experts.

  • Bachelor's degree in computer science, business, or related discipline, or equivalent technical and business experience

Desired Skills

  • Familiarity with Agile Methodologies including Scrum, Kanban, or other methodologies.

  • Strong organizational and multi-tasking skills, with a proven ability to consistently meet deadlines, and prioritize tasks effectively.

  • Skilled in managing documentation and proficient in the use of a variety of project management tools to effectively plan, execute, and monitor project progress.

  • Detail-oriented, with a focus on accuracy and precision, even under pressure, to ensure the quality of project deliverables.

  • Proficient in the use of Microsoft Excel, PowerPoint, Project, Zoom, Teams, and other office productivity tools, with the ability to use these tools to effectively communicate project status and progress to stakeholders.

  • Active Certified Associate in Project Management (CAPM) certification, or a strong desire to sit for the certification and a commitment to professional development and continuous learning.

Behavioral Competencies

  • Driving Results: Establishes accountabilities, clarifies expectations, measures performance, and provides feedback to motivate goal achievement.

  • Team Building: Enables and encourages group members to work together to achieve tasks and goals.

  • Influence and Persuasion: Persuades, convinces, influences, or impresses others to support a specific agenda or course of action.

  • Collaboration and Teamwork: Works collaboratively with others to achieve mutual goals.

  • Deliberative Decision Making: Gathers, considers, and evaluates information to make logical conclusions.

  • Planning and Priority Setting: Identifies priorities, processes, and actions necessary to achieve an objective or idea.

  • Composure and Resiliency: Deals effectively with pressure, remains optimistic and recovers quickly from setbacks.

  • Communicating: Provides information concisely and unambiguously, ensuring the receiver understands the message.

  • Analytical Thinking: Takes calculated risks when making decisions.

  • Accountability: Takes responsibility for performance and ownership of issues, problems, and opportunities.

Why Clayton Homes?

Founded in 1956, Clayton is a Berkshire Hathaway Company committed to opening doors to a better life and Building Happyness® through homeownership. Through its family of brands, Clayton builds, sells, finances, and insures traditional site-built homes and off-site built housing – including modular homes, manufactured homes, CrossMod™ homes, tiny homes, college dormitories, military barracks, and apartments. Corporate headquarters is located in the Knoxville, Tennessee area, specifically, Maryville, Tennessee. Clayton is the recipient of numerous industry awards including 2019 Builder of the Year and ranks as the #2 builder of homes in the U.S. by units sold. Our site-built division, Clayton Properties Group, is the 8th largest site builder in the U.S. We achieve our results through the strength of our people and have been recognized on the 2021 Forbes Best Employers for Diversity and 2021 Forbes America’s Best Employers Lists. To learn more about Clayton Homes, got to:


  • Competitive benefits including 401(k) with 100% company match of the first 4%; medical, dental and vision plans; paid time off days and holidays.

  • Quarterly bonus program.

  • Forbes lists: America’s Best Employers, America’s Employers by State, Best Employers for Diversity, Best Employers for Women.

  • Recognized as one of East Tennessee’s top technology workplaces.

  • Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being.

  • Onsite fitness facility with full gym, workout classes, volleyball and basketball, ping-pong, and disc golf course.

  • Paid Time Off for Volunteer work.

Why Clayton Homes:
• Consistently striving vertically integrated Berkshire Hathaway company
• One of America’s largest home builders and leader in housing
• Forbes lists: America’s Best Employers, America’s Employers by State, Best
Employers for Diversity, Best Employers for Women
• Quarterly profit share bonus program
• Onsite gym with variety of classes, wellness, professional and personal
development programs and much more!
Clayton is committed to a diverse and inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Business Unit - B00023