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Claims Adjuster I

Clayton Homes

Clayton Homes

This job is no longer accepting applications

See open jobs at Clayton Homes.
Maryville, TN, USA
Posted on Saturday, December 2, 2023

Title: Claims Adjuster I

Job Status: Full Time/Hourly

Department: Claims

Reports to: Claims Supervisor I

Amount of Travel Required: As needed

Campus Workstyle: Campus Flex

Salary Level: 8


The Claims Adjuster I position exists to follow proper claim timelines and work effectively with insured customers to resolve property insurance claims.


  • Records statements of insured claimants and evaluates personal property reports.
  • Determines coverage and payment of claims.
  • Requests and issues settlement checks.
  • Negotiates effectively and fairly with claimants.
  • Maintains professional and constant dialogue with claimants.
  • Handles some outside claim work when applicable.
  • Support related teams during high work volume.
  • Performs other duties as assigned.


  • High School Diploma or GED required.
  • One year property and casualty insurance claims experience preferred, but not necessary.
  • Must learn all policy coverage’s, insurance terminology and be able to articulate same.
  • Must successfully complete and maintain Adjuster Licensing.
  • Effectively communicate via phone and computer; position involves extensive phone work.
  • Must be efficient at multi-tasking and thinking “on-the-fly.”
  • Great attention to detail and organizational skills.
  • Willingness and ability to complete assigned work efficiently.
  • Willing to learn, hard-working, determined, and assertive.


  • Must be able to remain in a stationary position 75% of the time.
  • Constantly operate a computer and other office productivity machinery, such as a telephone, calculator, copy machine, and computer printer.
  • Ability to talk and type at the same time.
  • 90% communication methods completed over the phone. Must be able to exchange accurate information at all times.
  • Ability to identify and assess account status and determine appropriate process.
  • Constantly works in an indoor temperature controlled, sealed window office environment.


  • Medical and Dental Plan with Prescription Coverage and Vision
  • 401(K) includes 100% company match of the first 4%
  • Paid time off days (PTO), paternal leave, and holidays
  • Enjoy coming “home” to our brand new, state-of-the-art Home Office
  • Robust wellness programs, on-site workout facility, and restaurant
  • Tuition Assistance for your first degree!
  • Work-life balance
  • Community involvement including Volunteer Paid Time Off (VTO)
  • Collaborative and energetic work environment
  • Professional development and promotion opportunities
  • Generous BONUSES!!!
Here are some more reasons to choose HomeFirst Agency!
• A Berkshire Hathaway Company – an integrity-based organization offering unlimited career growth
• Full-time team members have the flexibility to create their own health, dental, and vision benefits package. HomeFirst Agency provides competitive 401(k) programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.
• As part of HomeFirst’s commitment to Opening Doors to a Better Life, HFA is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
• At HFA, we encourage holistic wellness with physical, nutritional, social, financial, spiritual, and occupational programs available online or in-person for team members.
• Our newly renovated Home Office campus offers an onsite restaurant, onsite fitness facility with full gym, in-person and virtual workout classes, yoga/barre studio, volleyball, and basketball courts, walking paths, and a disc golf course.
HomeFirst Agency is committed to a diverse and inclusive workplace. HomeFirst Agency is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
HomeFirst Agency. Where you start a job and gain a career!

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Homefirst Agency

This job is no longer accepting applications

See open jobs at Clayton Homes.