Learning & Development Admin II
Clayton
This job is no longer accepting applications
See open jobs at Clayton .See open jobs similar to "Learning & Development Admin II" Knoxville Technology Council.Maryville, TN, USA
Posted 6+ months ago
Position Summary:
The Learning & Development Admin II is an essential support role for the Corporate Learning & Development department in delivering best-in-class learning experiences across Clayton. This role assists with logistical details across a portfolio of programs (Ignite), provides department operations support, and leads the coordination and deployment of all development program assessments.
This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills.
Duties and Responsibilities:
Learning Program Support
Assists the Learning & Development team with program and workshop logistics, and operations support.
Administrative Support:
Manages team meeting schedules and organization.
Provides administrative support to the department leader as needed.
Participates in additional department projects as identified through team planning and goal setting.
Logistics and Operations:
Assists with setup, breakdown, and off-site activities for workshops/classes, following program curricula.
Prepares workshop/class materials, swag gifts, and technology.
Orders workshop/class supplies and materials (books, audible codes, supplies, swag, etc.).
Downloads and emails participant guides and participant headshots.
Creates and emails all calendar invites for workshop/class and meals for participants and guests.
Exports and logs travel survey data and inputs it into participant information tracking sheets.
Creates food allergy tracking sheets.
Creates and maintains participant master tracking sheets in Smartsheet.
Assists with organizing, reviewing, and sending communications to program participants when needed.
Creates and modifies process documentation to improve and optimize program logistics.
Technology:
Manages iPad preparation, including charging and uploading/downloading participant guides before and after each workshop/class.
Provides Learning Management System (LMS) and SharePoint administrative support by responding to service tickets, tracking participant attendance, managing content, and running reports.
Financial Management:
Processes department and program expenses/invoices, including maintaining up-to-date budget spreadsheets.
Qualifications:
Possesses strong written and verbal communication skills, establishing rapport and building credibility with management and team members.
Possesses strong time management skills.
Demonstrates a professional demeanor and commitment to providing an excellent team member experience.
Excels in organizational and planning skills, with the ability to prioritize, be detail-oriented, and resourceful.
Confidently handles competing priorities, works autonomously, and maintains composure in high-pressure situations.
Adapts quickly and effectively to change, demonstrates composure under pressure, and consistently brings a positive, helpful attitude to the team.
Possesses the ability to think critically, offer different/alternative perspectives for consideration, and actively seeks continuous improvement opportunities.
Has a minimum of two (2) years of administrative assistant experience or related work experience.
Has advanced knowledge of Outlook, Microsoft Office Suite, project management tools, and internet research skills.
Possesses a strong technical aptitude and is comfortable utilizing a variety of applications and tools.
Preferred experience:
Learning Management System (LMS) administration
Smartsheet
Qualtrics
Why Clayton?
Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.
As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
Clayton is proud to have earned spots on the following Forbes lists: America’s Best Employers, America’s Best Employers by State, Best Employers for Diversity, Best Employers for Women.
At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members.
Clayton’s Home Office campus offers an onsite restaurant, onsite fitness facility with full gym, in-person and virtual workout classes, yoga / barre studio, volleyball and basketball courts, walking paths, and a disc golf course.
Clayton is committed to a diverse and inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
Business Unit - B00015
Shared ServicesThis job is no longer accepting applications
See open jobs at Clayton .See open jobs similar to "Learning & Development Admin II" Knoxville Technology Council.