Position Summary

As a Systems Engineer I, you will be part of a team responsible for developing, implementing, and maintaining technology guidelines and standards, and processes associated with Active Directory, Identity & Access Management, DNS, E-Mail, PKI and O365 in a large-scale enterprise environment with multiple business units.

About The Team

This position will work within the Systems Engineering team in Enterprise Technology Operations (ETO), alongside other teams such as Information Security, Infrastructure, and Networking to implement and oversee projects and solutions impacting the enterprise and its various business units.

Primary Responsibilities

• Scripting and Automation

o Develop and maintain scripts in PowerShell and other languages, to automate routine tasks.

o Troubleshoot and optimize existing scripts for performance and reliability.

• Active Directory Administration

o Configure and manage Active Directory accounts, groups, and computer objects.

o Ensure proper access controls and security measures are in place.

• Incident Management

o Respond to and resolve issues reported in the incident queue system within required SLA.

o Prioritize incidents based on severity and impact to business operations.

• Endpoint Management

o Create application deployments and security baselines for all workstations.

o Maintain workstation patching as well as other third-party application updates.

• Documentation

o Create and update process documentation to reflect current procedures.

• Server Infrastructure

o Build and support both physical and virtual server infrastructure.

o Monitor server performance and conduct maintenance as needed.

• Mobile Device Management

o Apply a conceptual understanding of Mobile Device Management tools, particularly Intune, to manage

and security mobile devices.

• Office365 and Cloud Services

o Support and troubleshoot Office365 technologies and related cloud services.

Primary Qualifications

• Basic scripting knowledge (PowerShell, Batch, Bash, Python, etc.)

• Fundamental understanding of server operating systems. (Windows Server 2012 – 2022)

• Fundamental understanding of client operating systems. (Windows 10 – 11, Apple macOS)

• Fundamental understanding of mobile device operating systems. (Android, iOS)

• Fundamental understanding of hardware concepts. (Disk, Memory, CPU, NIC, HBA, Firmware, RAID, etc.) Hands[1]on experience configuring and managing Active Directory accounts, groups, and computers.

• Hands-on experience working tickets from an incident queue system.

• Hands-on experience creating and updating process documentation and user guides.

• Experience building and supporting physical and virtual servers.

• Familiarity with Office365 technologies.

• Conceptual understanding of Mobile Device Management tools. (Intune)

Desired Skills

• Strong troubleshooting skills.

• GitHub Admin Experience

• Excellent interpersonal, written, and verbal communication skills.

• Willingness to learn and take on a wide variety of tasks and responsibilities.

• Must be a team player that can work well individually and as part of a collaborative team.

Behavioral Competencies

• Communicating

• Service focus

• Collaboration and teamwork

• Strategic thinking

• Analytical thinking

• Business acumen

• Adaptabilit

Why Clayton Homes?

Founded in 1956, Clayton is a Berkshire Hathaway Company committed to opening doors to a better life and Building Happyness® through homeownership. Through its family of brands, Clayton builds, sells, finances, and insures traditional site-built homes and off-site built housing – including modular homes, manufactured homes, CrossMod™ homes, tiny homes, college dormitories, military barracks, and apartments. Corporate headquarters is located in the Knoxville, Tennessee area, specifically, Maryville, Tennessee. Clayton is the recipient of numerous industry awards including 2019 Builder of the Year and ranks as the #2 builder of homes in the U.S. by units sold. Our site-built division, Clayton Properties Group, is the 8th largest site builder in the U.S. We achieve our results through the strength of our people and have been recognized on the 2021 Forbes Best Employers for Diversity and 2021 Forbes America’s Best Employers Lists. To learn more about Clayton Homes, got to: https://www.claytonhomes.com

Benefits

• Competitive benefits including 401(k) with 100% company match of the first 4%; medical, dental and vision plans; paid time off days and holidays.
• Quarterly bonus program.
• Forbes lists: America’s Best Employers, America’s Employers by State, Best Employers for Diversity, Best Employers for Women.
• Recognized as one of East Tennessee’s top technology workplaces.
• Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being.
• Onsite fitness facility with full gym, workout classes, volleyball and basketball, ping-pong, and disc golf course.
• Paid Time Off for Volunteer work.

Business Unit - B00023