Software Engineering Manager

Position Summary

The Software Engineering Manager is responsible for leading a software engineering team, which includes career and talent development, strategic technical vision and planning, capacity and demand management and project delivery.

The Software Engineering Manager is a partner to business customers and works in concert with the Portfolio Manager to define priorities and deliverables by clearly communicating areas of risk, dependencies, and mitigations to both technical and non-technical audiences. They will also work directly with architecture and quality assurance to define and implement benchmarks for product quality and interaction between interconnected systems. By building relationships across the organization, they will navigate complex issues and work across teams to align implementation schedules and remove blockers.

About The Team

Corporate and Enterprise Services (CES) is a fun and diverse team that supports a variety of mission critical platforms that span and connect the entire Clayton organization. We partner with and are solution providers for business stakeholders such as Legal, Accounting, HR, Loan Originations and Servicing, Communications, Internal Audit and more. We value our team members, heavily invest in their work-life balance and skillset development and find creative ways to celebrate our wins as a group. We support multiple different tech stacks from SaaS platforms (Workday, OnBase, etc.) to custom development both on-premises and in the cloud.

Primary Responsibilities

• Serve as a coach and mentor for the development team, inclusive of software engineers, software engineering managers, product owners, project managers and QA
• Coaches and mentor’s development team members to ensure adherence to our development standards and practices and empowers team members to pursue autonomy, mastery and purpose
• Work with team leadership to establish goals and annual KPIs
• Actively work to remove blockers to sprint and project success
• Establish an environment that focuses on rapid delivery, high quality and low technical debt through self-directed teams
• Maintains a focus on continued development of business acumen, ensuring a focus on understanding the business as well as our stakeholders, creating on-time, quality, business-oriented results
• Foster a culture of innovation that looks for unique ways to solve problems, increase capacity, lower costs and generally promote positive change
• Understand business requirements across the organization. Align technical and business goals across teams to create a consolidated view of needs from an enterprise level
• Partner with architects to understand system design constraints, functional and non-functional requirements
• Provide guidance that focuses on common solutions which are reusable, fault tolerant and enable rapid delivery
• Participates in budgeting activities around team member resources, contractors, projected software renewals and costs associated with software development
• Establish clear goals that can be used as an anchor point for decisions and conversations.
• Work to establish a common understanding between stakeholder groups and tech partners that eliminates ambiguity
• A key leader in the group – establishing a positive, results oriented culture that engages team members in a fun and passionate way

Primary Qualifications

• 5+ years of software development experience
• Previous experience managing development teams
• Bachelor's degree in computer science, related field, or equivalent work experience
• Understanding of AWS, the service it provides and cost management
• AWS certification preferred, but not required

Desired Skills

• Broad understanding of technology stacks, architectural practices and communication patterns
• Can recognize dependencies across teams, work to minimize the impacts and inform delivery schedules
• Familiarity with document management platforms
• Experience integrating with small and large SaaS solutions
• Understands how to utilize EDA and Microservices to create low dependency interconnected systems
• Excellent communication skills that can flex between deep technical conversations and pointed discussions with multiple levels of leadership
• Thought leadership that drives innovation
• Very adaptable with the ability to problem solve complex problems by utilizing all available options
• Adept at building and maintaining relationships

Behavioral Competencies

• Driving Results - motivates individuals to achieve and exceed goals by establishing accountability
• Strategic Talent Management - attract, hire, engage, and develop talented people to build the capabilities required for the organization to perform at high levels
• Influence and Persuasion – Working with individuals to find common ground and understanding
• Communicating - provides the information required by others in a concise, direct, and unambiguous way
• Relationship Building - develop effective long-term professional interactions with others based on trust
• Organizational Savvy - gather and accurately assess information related to the organization’s formal and informal communication channels and power relationships.
• Strategic Thinking - develop and help drive a shared understanding of a long-term vision that describes how the organization needs to operate
• Analytical Thinking - tends toward taking calculated risks by making decisions and acting, even in the absence of all information.
• Business Acumen - makes sound business decisions based on a strong understanding of the company’s business model, strategic goals, and relevant policies
• Planning and Priority - identifies the priorities, processes, and practical actions that are necessary to achieve an objective or an idea. Develops detailed action or project plans, including objectives, accountabilities, time frames, standards, review stages, and contingencies

Why Clayton Homes?

Founded in 1956, Clayton is a Berkshire Hathaway Company committed to opening doors to a better life and Building Happyness® through homeownership. Through its family of brands, Clayton builds, sells, finances, and ensures traditional site-built homes and off-site built housing – including modular homes, manufactured homes, CrossMod™ homes, tiny homes, college dormitories, military barracks, and apartments. Corporate headquarters is located in the Knoxville, Tennessee area, specifically, Maryville, Tennessee. Clayton is the recipient of numerous industry awards including 2019 Builder of the Year and ranks as the #2 builder of homes in the U.S. by units sold. Our site-built division, Clayton Properties Group, is the 8th largest site builder in the U.S. We achieve our results through the strength of our people and have been recognized on the 2021 Forbes Best Employers for Diversity and 2021 Forbes America’s Best Employers Lists. To learn more about Clayton Homes, got to: https://www.claytonhomes.com

Benefits

• Competitive benefits including 401(k) with 100% company match of the first 4%; medical, dental and vision plans; paid time off days and holidays.
• Quarterly bonus program.
• Forbes lists: America’s Best Employers, America’s Employers by State, Best Employers for Diversity, Best Employers for Women.
• Recognized as one of East Tennessee’s top technology workplaces.
• Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial well-being.
• Onsite fitness facility with full gym, workout classes, volleyball and basketball, ping-pong, and disc golf course.
• Paid Time Off for Volunteer work.

Business Unit - B00023