Event Bartender/Server

As an Event Bartender/Server, you will be responsible for delivering a top-quality bespoke guest experience to each function and individual. This role will assist during meal service and bar service for events, focusing on food & beverage safety and service standards, building relationships with our guests, and finding new ways to exceed expectations and create memorable experiences.

Event Bartender/Server Requirements

• Setup indoor/outdoor bar for events, ensuring all supplies are stocked and ready for use
• Maintain a clean and organized bar area before, during, and after each event, including washing and polishing all glassware
• Mix, develop, prepare and serve alcoholic and non-alcoholic beverages in a timely manner and according to standard recipes as well as special guest requests
• Speak knowledgably on all drink menu options for beer, wine and cocktails
• Receive, stock, and rotate bar inventory
• Prepare ingredients, infusions, juices, syrups and garnishes needed for bar service
• Enforce company policies regarding the consumption of alcohol and adhere to safety regulations, including responsible alcohol service policies
• Greet all guests in a professional and friendly manner and learn about their beverage preferences
• Continue to learn and observe specific group preferences to provide a personable beverage experience
• Suggest and recommend beverages based on guests’ needs
• Work with Food & Beverage Manager to create recipes for special beverage requests as well as upcoming menu changes
• Inspect quality of bar equipment and report any damages for replacement or repair
• Attend to group needs during social hours and meal events in alignment with our high standards for hospitality and service.
• Maintain and participate in continual bar training, education, research and development
• Provide impeccable beverage service with each interaction

• Assist with food & beverage setup for buffets, plated meals, outdoor Pavilion cookouts, and family style meals
• Distribute passed appetizers during events and assist with setup of appetizer stations
• Memorize dietary restrictions and allergies during meal service and provide detailed information on their food and beverage options
• Speak knowledgeably on all menu items and their ingredients
• Work with Food & Beverage Team to ensure meal services begin on time
• Monitor guest counts and inform the Food & Beverage Manager of any discrepancies
• Assist with setup and restocking of all beverage and snack stations, including beverage and snack station refills and cleanups in meeting rooms at the end of the day
• Perform meeting room refreshes, refilling coffee, snacks and beverages, pickup dirty glasses and trash and restock drinks during meeting breaks
• Assist with bussing tables during meals, monitoring guest needs continuously and responding quickly to guest requests
• Maintain cleanliness, sanitation, and organization in back-of-house service areas and all meal areas (Dining Hall, Pavilion and Balcony tables, etc.)
• Use safe food handling practices and proper rotation of prepared products to assure prolonged usefulness and quality
• Maintain and participate in continual food training, education, research and development
• Assist in ware washing duties for meals, polishing glassware and silverware and rolling silverware
• Comply with all food & beverage regulations

Event Bartender/Server Duties

• Participates in daily shift meetings to prepare for service and any guest needs
• Attend Lodge team meetings and trainings to stay up to date on group information, projects and policies
• Assist with food & beverage deliveries and pickups when needed
• Track all beverage consumption during bar service
• Monitor and track inventory levels of liquor, beer, wine, non-alcoholic beverages, snacks, coffee supplies and other supplies

Education: High school diploma or equivalent required.

Years of Related Experience: Minimum 2 years’ experience in the Food & Beverage Industry as well as a minimum of 1 years’ experience in a bartending role.

Licenses/Certifications Must have a valid ABC certification.

Knowledge, Skills and Abilities:

• Ability to effectively communicate with guests, team members, and managers.
• Must be able to exercise appropriate judgement and make decisions based on job knowledge and awareness of company goals.
• Ability to learn and retain extensive bar and food knowledge and food allergen information to communicate consistently and confidently with guests.
• Must be able to effectively manage time for efficient completion of shift work lists
• Knowledge of applicable laws and regulations
• Knowledge of mixology for traditional and creative cocktails
• Physical ability to stand or walk for long periods of time
• Training for alcohol certification required
• Understand the importance of being thorough, detail-oriented, and committed to providing world class customer service.

• Flexibility in new circumstances as they arise.
• Positive attitude
• High sense of urgency
• Willingness to consistently go above and beyond with outside-the-box thinking

Business Unit - B00015