About the Company: Clayton Homes, a Berkshire Hathaway company and the nation’s leading housing provider, is a vertically integrated housing company that builds, sells, and insures affordable housing. Our commitment to creating a World Class Customer Experience is unparalleled in the housing industry; we take pride in ensuring that all Clayton homeowners receive a high level of customer service from the time they visit one of our Home Centers all the way through to the time they take ownership of their new home.

Position Summary: This individual will support the design, configuration, updates, implementation, and ongoing maintenance of ERP modules related to Order Management, Supply Chain, Cost Accounting, Receivables, Planning, and Production within Clayton’s vertically integrated housing operations. They will customize workflows and manage specific Master Data Management (MDM) elements to ensure consistent enterprise-wide application usage. The role involves close collaboration with internal technology shared services, vendors, portfolio and development teams, and business subject matter experts to ensure requirements are clearly understood and effectively implemented. This position bridges both business and technology functions, requiring strong communication and organizational skills.

*This is an "On-Site" role and must be located in Knoxville.

Duties / Responsibilities:

• Recommend design improvements, enforce system governance, maintain standardization, and assist in configuration of ERP modules to enhance information flow efficiency.

• Coordinate testing, implementation, and training activities for monthly and quarterly ERP system updates.

• Collaborate closely with business stakeholders and subject matter experts to build strong, effective working relationships.

• Troubleshoot ERP-related issues, focusing on business functionality and validating configuration enhancements and Oracle updates.

• Perform additional duties as assigned.

• Champion process improvements that support business operations and contribute to the design of future-state products and platforms.

• Lead process improvement initiatives by mapping changes, refining requirements and scope, and proactively communicating project capabilities to business leaders, stakeholders, and users.

• Provide mentorship and guidance to junior team members.

Qualifications:

• Bachelor’s degree or an equivalent combination of technical and business experience.

• 1-3 years of experience in business analysis or a similar role.

• Exceptional interpersonal, verbal, and written communication skills, with the ability to engage effectively with a wide range of stakeholders, including executives, managers, end users, IT professionals, and subject matter experts across various business units.

• Demonstrated experience in leading requirement-gathering workshops and training sessions with large groups, including business users and leadership.

• Self-motivated with the ability to independently learn and master ERP and Oracle modules to optimize their use and design.

• Strong analytical thinking and problem-solving capabilities.

• Proficient in process mapping, group facilitation, data collection and analysis, and all phases of the project lifecycle—from requirements gathering through deployment and performance evaluation.

• Highly adaptable, with the ability to manage shifting priorities and meet deadlines independently.

• Proficiency in Microsoft Office Suite, with intermediate skills in Excel, Word, and PowerPoint.

• Functional understanding of Supply Chain, General Ledger (GL), and Accounts Payable (AP) processes.

Benefits:

• 401(K) includes 100% company match of the first 4%

• Medical and Dental Plan with Prescription Coverage and Vision

• Paid Time Off days and holidays

• Wellness Programs and On-site fitness facility

• On-site restaurant

• Team Share Quarterly Bonus

Travel Requirements:

• 5% - 20%

Why Clayton?

• Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more.
• As part of Clayton’s commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program.
• Clayton is proud to have earned spots on the following Forbes lists: America’s Best Employers, America’s Best Employers by State, Best Employers for Diversity, Best Employers for Women.
• At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual, and occupational programs available online or in-person for team members.

Clayton is committed to a diverse and inclusive workplace. Clayton is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.