Food & Beverage Coordinator

The Lodge Food & Beverage Coordinator is tasked with cultivating a World Class Customer Service atmosphere for guests, Addressing any issues or complaints in a timely manner. Must be able to obtain a World Class Customer Service Certification as well as ServSafe certification within the first 90 days.

Years of Related Experience: Minimum 3 years’ experience in the Food & Beverage industry. Combined 5 years’ experience in F&B and event coordination preferred.

Food & Beverage Coordinator

• Communicate with liaisons and group points of contact to help coordinate all F&B event planning

• Ensure dietary and allergy needs are gathered in time for Kitchen’s ordering and menu creation

• Assist in keeping both the point of contact’s and our team’s coordination information on schedule

• Help professionally describe and enforce Seed & Social rules and limitations to both guests and staff

• Keep F&B Manager, Executive Chef, and Event Coordinators informed of last-minute F&B event changes

• Pull profile notes before group arrivals to ensure dietary, allergy, or special needs or preferences are known and distributed appropriately

• Gather pictures, dietary/allergy information, and preferences to create and print a guest allergy and dietary restrictions sheet for each group

• Ensure all groups receive an invoice of banquet charges the week following their event

• Evolve hospitality and The Lodge brand experience by updating and creating guest profile notes in Opera to deliver bespoke guest experiences

• Work with Executive Chef to make sure the kitchen’s weekly production menus are accurate

• Sit in on BEO meetings and ensure kitchen and BEO details are aligned and accurate

• Sit in on weekly planners’ meetings to work with event coordinators and ensure the timeline of F&B tasks is accurate

• Keep a weekly inventory of all complimentary food and beverage, coffee products, and kitchen dry goods

• Oversee and research new and unique food and beverage vendors, experiences, and menu items

• Provide support by performing server, barista, and supervisory duties when needed

• Maintain and help develop training and knowledge of menus and service

• Coordinate schedules with F&B Manager to ensure meals requiring supervision are properly overseen

• Ensure guests with dietary needs have planned accommodation with each meal

• Ensure F&B products and staff follow all city, county, and state law and safety regulations

• Design and print menus and tent cards for F&B services

Food & Beverage Coordinator Education: High school diploma or equivalent required. Bachelor’s in hospitality or related field preferred.

Food & Beverage Coordinator Licenses/Certifications): ServSafe Certification, ABC License, CPR Certified

Food & Beverage Coordinator Skills

• Understands the importance of being thorough, detail-oriented and will be committed to providing outstanding customer service

• Cooperative attitude and willingness to collaborate with other teams

• Positive, customer-service focused attitude and ability to handle challenges and stay calm under pressure.

• Self-starter with ability to prioritize and manage multiple projects on different timelines.

• Ability to work with minimal direction.

• Excellent follow-through skills, with superb attention to detail and organizational skills.

• Excellent written and verbal communication skills.

• Strong prioritization skills and a track record of consistently going above and beyond with outside-the-box thinking.

Compensation Grade Pay Range

$23.74 - $29.68

Business Unit - B00015

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