Job Description

Position Summary

As a Systems Engineer II, you will be part of a team responsible for developing, implementing, and maintaining technology guidelines and standards, and processes associated with Active Directory, Identity & Access Management, DNS, E-Mail, PKI and O365 in a large-scale enterprise environment with multiple business units.

About The Team

This position will work within the Systems Engineering team in Enterprise Technology Operations (ETO), alongside other teams such as Information Security, Infrastructure, and Networking to implement and oversee projects and solutions impacting the enterprise and its various business units.

Primary Responsibilities

• Scripting and Automation

• Develop and maintain scripts in PowerShell and other languages, to automate routine tasks.

• Troubleshoot and optimize existing scripts for performance and reliability.

• Active Directory Administration

• Configure and manage Active Directory accounts, groups, and computer objects.

• Ensure proper access controls and security measures are in place.

• Incident Management

• Respond to and resolve issues reported in the incident queue system within required SLA.

• Prioritize incidents based on severity and impact to business operations.

• Endpoint Management

• Create application deployments and security baselines for all workstations.

• Maintain workstation patching as well as other third-party application updates.

• Documentation

• Create and update process documentation to reflect current procedures.

• Server Infrastructure

• Build and support both physical and virtual server infrastructure.

• Monitor server performance and conduct maintenance as needed.

• Mobile Device Management

• Apply a conceptual understanding of Mobile Device Management tools, particularly Intune, to manage and security mobile devices.

• Office365 and Cloud Services

• Support and troubleshoot Office365 technologies and related cloud services.

Primary Qualifications

• Basic scripting knowledge (PowerShell, Batch, Bash, Python, etc.)

• Fundamental understanding of server operating systems. (Windows Server 2012 – 2022)

• Fundamental understanding of client operating systems. (Windows 10 – 11, Apple macOS)

• Fundamental understanding of mobile device operating systems. (Android, iOS)

• Fundamental understanding of hardware concepts. (Disk, Memory, CPU, NIC, HBA, Firmware, RAID, etc.)

• Hands on experience configuring and managing Active Directory accounts, groups, and computers.

• Hands-on experience working tickets from an incident queue system.

• Hands-on experience creating and updating process documentation and user guides.

• Experience building and supporting physical and virtual servers.

• Familiarity with Office365 technologies.

• Conceptual understanding of Mobile Device Management tools. (Intune)

Desired Skills

• Excellent interpersonal, written, and verbal communication skills.

• Willingness to learn and take on a wide variety of tasks and responsibilities.

• Must be a team player that can work well individually and as part of a collaborative team.

• GitHub Admin Experience

• Troubleshooting Experience

Behavioral Competencies

• Communicating

• Service focus

• Collaboration and teamwork

• Strategic thinking

• Analytical thinking

• Business acumen

• Adaptability

Founded in 1956, Clayton is committed to opening doors to a better life through homeownership. Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices, and creating a world-class experience for customers and team members. Through its family of brands, Clayton builds, sells, finances, and insures traditional site-built and off-site built homes. The company’s portfolio includes a comprehensive range of site-built, modern manufactured, Tiny, CrossMod® and modular housing. The home office is located in the Knoxville, Tennessee area. For more information, visit claytonhomes.com.

Why Clayton Homes:

• One of America’s largest home builders and leader in housing

• Forbes lists: America’s Best Employers, America’s Employers by State, Best

Employers for Diversity, Best Employers for Women

• Quarterly profit share bonus program

• Onsite gym with variety of classes, wellness, professional and personal

development programs and much more!

• Competitive benefits including 401(k) with 100% company match of the first 4%; medical, dental and vision plans; paid time off days and holidays

• Quarterly bonus program

• Paid Time Off for Volunteer work

Clayton is committed to a diverse and inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Business Unit - B00023