Position Summary

The Portfolio Management Lead leads a team of technology professionals that help curate and define solutions for business users. The Portfolio Manager is responsible for providing strategic thought leadership and measurable, defined outcomes in the delivery of a portfolio of solutions. They partner with the business to identify and evaluate project ideas, determine the scope and value related, estimate the budget and resource needs, prioritize, and schedule the work based on expected value and resource capacity, and monitor and control the work from initiation through value realization.

About The Team

Our Retail Technology team partners closely with our sales locations, Retail leadership, and cross‑functional technology groups to deliver modern, intuitive solutions that transform how our teams work. We support a broad ecosystem of products (including Sales, Inventory, Operations) that simplify workflows, improve data quality, and elevate the team member and customer experience. As part of the Portfolio Organization, this role will lead and develop our Product Owner practice, partnering with engineering, architecture, business process owners, and Retail field teams to ensure we build solutions people want to use and deliver meaningful business impact. The team values collaboration, continuous improvement, and a deep understanding of user needs as we modernize legacy systems and bring forward innovative, scalable products for the Retail business

Primary Responsibilities

• Define technology portfolio objectives and strategies in line with the organization's business goals and objectives.

• Develop and manages the technology portfolio roadmap and ensuring that it aligns with the organization's overall strategic plan.

• Oversee the selection, evaluation, prioritization, and management of technology initiatives in the portfolio.

• Collaborate with business to lead change and optimize the business model through automation and package solutions.

• Ensure that the technology portfolio is well-balanced, considering factors such as risk, cost, and resource availability.

• Manage relationships with key stakeholders, including business leaders, IT teams, vendors, and partners.

• Consistently challenges the team to reach their potential, resolves blockers, and ensures that implementations meet business goals and align with strategic priorities.

• Identify, assess emerging technologies, and trends that could impact the organization's technology portfolio and strategic plans.

• Monitor and report on the performance of the technology portfolio, including the delivery of projects, the achievement of business benefits, and the allocation of resources.

• Ensure that the technology portfolio is well-governed and adheres to relevant policies, standards, and regulations.

• Lead and develop a team of technology portfolio professionals, providing coaching, mentoring, and performance feedback.

• Work with leadership able to identify key performance metrics and provide reporting to demonstrate the value the portfolio provides and allow for initiative-taking decision making to optimize that value.

Primary Qualifications

• Bachelor’s degree in Computer Science, MIS, Business Administration or related field or equivalent experience.

• Five or more years’ experience as a business analyst, product owner, system analyst, functional analysts, project manager or other similar technology delivery role.

• Project Management certification (e.g., PMP, Agile Certified Scrum Master (CSM) PRINCE2) preferred.

• Experience delivering products and projects utilizing various methodologies including agile, waterfall and hybrid.

• Proven experience identifying portfolio stakeholders, determining their impact, interest and expectations, and utilizing that the information to develop a communication plan to keep them informed and allow for initiative

• Proven experience ensuring that the deliverables and solutions delivered by the project team meet the requirements and provide the expected value.

• Proven experience coaching project managers on how to apply the necessary processes, methods, skills, knowledge, and experience to achieve specific program and project objectives.

• Proven experience driving adoption of new solution utilizing organizational change management processes and techniques.

• Proven experience managing the supplier ensuring contractual obligations are met on time and supplier performs as expected.

• Expert in utilization of the Microsoft Office Suite: Excel, Word, PowerPoint, Visio

• Experienced utilizing project management tools: JIRA, Microsoft Project/Project Server, Planner, or other similar programs.

• Experiences utilizing collaboration tools: SharePoint, Teams or other similar programs.

Desired Skills

• Able to develop business process models providing the analytical or graphical representation and illustration of the business processes or workflow of an organization.

• Able to assist leadership in developing a financial budget for a portfolio of projects and technical team of resources. Knowledgeable on tracking actuals against the budget, explaining variances and working to keep the spend aligned to budget.

• Able to collaborate with the business to identify and verify the value stream. Proven experience defining the business case, potential risks and related success criteria. Trained on how to develop return on investment and total cost of ownership.

• Able to optimize resource assignments to fulfill the organizations strategic goals and objectives.

• Able to collaborates across the organization to define and implement standard processes, tools, and templates to streamline work, provide consistency, and minimize waste.

Behavioral Competencies

• Driving results

• Team building

• Influence and persuasion

• Collaboration and teamwork

• Deliberative decision making

• Planning and priority setting

• Composure and resiliency

• Communicating

• Analytical thinking

• Accountability

• Managing innovation

Why Clayton Homes?

Founded in 1956, Clayton is a Berkshire Hathaway Company committed to opening doors to a better life and Building Happyness® through homeownership. Through its family of brands, Clayton builds, sells, finances, and ensures traditional site-built homes and off-site built housing – including modular homes, manufactured homes, CrossMod™ homes, tiny homes, college dormitories, military barracks, and apartments. Corporate headquarters is located in the Knoxville, Tennessee area, specifically, Maryville, Tennessee. Clayton is the recipient of numerous industry awards including 2019 Builder of the Year and ranks as the #2 builder of homes in the U.S. by units sold. Our site-built division, Clayton Properties Group, is the 8th largest site builder in the U.S. We achieve our results through the strength of our people and have been recognized on the 2021 Forbes Best Employers for Diversity and 2021 Forbes America’s Best Employers Lists. To learn more about Clayton Homes, go to: https://www.claytonhomes.com.

Benefits

• Competitive benefits including 401(k) with 100% company match of the first 4%; medical, dental and vision

• plans; paid time off days and holidays.

• Quarterly bonus program.

• Forbes lists: America’s Best Employers, America’s Employers by State, Best Employers for Diversity, Best

• Employers for Women.

• Recognized as one of East Tennessee’s top technology workplaces.

• Wellness programs that focus on emotional, social, spiritual, intellectual, environmental, physical, and financial

• well-being.

• Onsite fitness facility with full gym, workout classes, volleyball and basketball, ping-pong, and disc golf course.

• Paid Time Off for Volunteer work

Why Clayton?

Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members. Quarterly profit share bonus program. Onsite gym with variety of classes, wellness, professional and personal development programs and much more! Clayton is committed to creating an inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Business Unit - B00023