Specialist 3, Product Sales Support & Analysis
Comcast Business
Product, Customer Service, Sales & Business Development
Illinois, USA · Remote
Posted on Dec 17, 2024
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
Job Summary
Responsible for administering sales reports and client activity for Product Sales Support team. Provides analytical and statistical support and prepares standard sales forecasts, budgets, projections and other management reports. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as resource for colleagues with less experience.Job Description
Core Responsibilities
- Develops and manages a sales reporting system that will provide adequate data and analysis for Sales Support teams use, as well as strategic data and analysis for sales management requirements.
- Coordinates maintenance of weekly and monthly reporting, including recommendation of system changes.
- Provides detailed reports to the sales force on ranking.
- Performs daily clerical and statistical reporting for Product Sales team.
- Generates project estimates using in-house estimating tools and programs.
- Generates monthly, quarterly and annual reports relating to Product Sales team incremental sales performance and results.
- Captures and updates all required reporting materials to provide Product Sales management customized reports.
- Data Analysis: Ability to analyze cross-functional data to identify trends, opportunities, and areas for improvement.
- Microsoft Office Suite: Proficiency in Excel, Word, PowerPoint, Teams, and Outlook for creating presentations, reports, etc.
- Technical Acumen: Knowledge of sales tools, automation software, and other relevant technologies to streamline processes and enhance efficiency.
- Strong Communication Skills: Excellent written and verbal communication skills to interact effectively with sales teams, customers, and other stakeholders.
- Organizational Skills: Ability to manage multiple tasks, prioritize, and meet deadlines in a fast-paced environment with minimal oversight.
- Public Speaking: Proficiency in both in-person and virtual public speaking to effectively distribute information to large audiences.
- Consistent exercise of independent judgment and discretion in matters of significance.
- Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
- Other duties and responsibilities as assigned.
Employees at all levels are expected to:
- Understand our Operating Principles; make them the guidelines for how you do your job.
- Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
- Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
- Win as a team - make big things happen by working together and being open to new ideas.
- Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
- Drive results and growth.
- Respect and promote inclusion & diversity.
- Do what's right for each other, our customers, investors and our communities.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Skills
Product Sales, Sales Support, Service DeliveryWe believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Bachelor's DegreeWhile possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.Certifications (if applicable)
Relative Work Experience
5-7 YearsComcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.