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Job Summary

The Flight Dispatcher is an integral part of the Aviation team that serves as the primary point of contact for the Comcast executive leadership team and their assistants. The Flight Dispatcher arranges and manages all logistics regarding flight requests. This position reports directly to the Senior Dispatch Manager of Fleet Operations. The role is primarily virtual with occasional travel to the hangar located in Philadelphia, PA. Must be flexible with dynamic schedules, including early mornings, late nights, holidays, weekends and overnight support.

Job Description

Core Responsibilities:

• Perform Dispatcher responsibilities and duties, including dispatch of aircraft as defined in the Flight Operations Manual (FOM).
• Pro-active flight following.
• Complete and audit post flight records.
• Reconcile aircraft and facility expenses.
• Manage and assist with coordination of facility activities and meeting needs.
• Participate in, and actively support, the Safety Management System (SMS) and ISBAO Standards.
• Possess working knowledge of FAA regulations, airfield operations and air traffic management.
• Perform additional duties as assigned by the VP, Head of Aviation; Chief Pilot and the Assistant Chief Pilot.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Qualifications

• At least 5 years of experience in FAR Part 91 aircraft scheduling.
• Familiarity with Part 135
• Knowledge of PFM scheduling software
• Familiarity with all aspects of Business Aviation
• Licensed FAA Dispatcher Certificate (required)
• High school diploma or equivalent (required)
• College Bachelor’s Degree, desired (preferred)

Key Skills

• Must be able to appropriately interact with executive level customers.
• Excellent teamwork skills.
• Excellent interpersonal, oral, and written communication skills.
• Excellent organizational and record-keeping skills.
• Strong skills and proficiency with office administration computer applications.
• Knowledge of aviation and business software programs (Preferably PFM).
• Ability to handle confidential and sensitive information appropriately.
• Ability to organize workload, prioritize needs, and work under pressure.
• Strong interpersonal skills with an emphasis on valuing diversity, inclusion, effective conflict resolution, trust, and being a positive member of a team.
• Adaptable communication skills with a variety of people and situations, i.e., adjusting communication styles based on the audience, level of technical information needed or known, etc.
• Great oral and written technical skills with the ability to organize, create, and maintain organizational documentation and manuals.
• Strong organizational, administrative, time management, and project management skills.
• Working knowledge of FAA regulations, airfield operations and air traffic management.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

Aircraft Dispatch, Aircraft Scheduling, Flight Operations

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

High School Diploma / GED

Certifications (if applicable)

Relevant Work Experience

5-7 YearsComcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.