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Human Resources Operations Specialist

Covenant Health

Covenant Health

People & HR, Operations
Knoxville, TN, USA
Posted on Friday, June 28, 2024
Job Title
HR Operations Specialist
ID
4031871
Facility
Covenant Health Corporate
Department Name
HR West

Overview

Human Resources Operations Specialist

Full time, Day shift, 80 hours per pay pPeriod

Parkwest Overview:

Parkwest is West Knoxville’s premier medical facility and a top performing heart hospital. In addition to providing the area’s leading cardiac services, Parkwest has been nationally recognized for award-winning care throughout our facility. For 2020-21 Parkwest received recognition from U.S. News & World Report as one of the “Top 10” hospitals in Tennessee.

Position Summary:

Provides professional on site support for administration of human resources policies and programs for Covenant Health. Operates as team lead at facility level as applicable.

Recruiter: Kathleen Rice || kkarnes@covhlth.com || 865-368-7313

Responsibilities

  • Advises managers/supervisors in resolving employee relations problems, disciplinary actions, and performance management issues. Serves as liaison between employees and leadership to resolve employee relations issues.
  • Acts as special projects coordinator and leader on various HR projects as needed.
  • Conducts training programs related to employee relations issues such as performance evaluation, disciplinary program, sexual harassment, etc.
  • Participates in investigations and may draft responses to EEO or Tennessee Human Rights Commission charges.
  • Conducts Integrity/Compliance investigations and reports findings.
  • Responds to Tennessee Department of Employment Security Claims and represents Covenant Health on appeals.
  • Conducts audit follow up regarding findings from Compensation, HRIS or Payroll audits.
  • Evaluates and participates in preparing Human Resources for Joint Commission compliance (including development of annual report of competency and follow-up throughout the year to ensure that competency issues identified through the performance appraisal process are addressed).
  • Ensures completion of Performance Evaluations and distributes notifications to managers regarding merit increase process and merit amounts.
  • Conducts HR portion of new employee orientation program and may participate in presentation of Employee Education Day.
  • Participates in analysis and development of human resource policies and procedures.
  • Works closely with Workers Compensation and managers to identify light duty work, monitoring restrictions and accommodations.

Qualifications

Minimum Education:

Bachelors Degree or equivalent work experience combined with professional HR certification.

Minimum Experience:

Requires a minimum of five (5) years experience in human resources functioning in an HR Generalist capacity and includes direct responsibility/involvement in employee relations functions. Knowledge of legal issues related to employee relations. Computer skills required.

Licensure Requirement:

HR certification preferred.

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