Job Title

MED ASSISTANT

ID

4479656

Facility

Parkwest Medical Center

Department Name

PATIENT SERVICES CTR

Medical Assistant, Patient Services

Full Time, 72 Hours per pay period, Day Shift

Parkwest Overview:

Parkwest Medical Center, Covenant Health’s flagship facility in West Knoxville, combines world-class cardiac expertise with the warmth of home in serving a vibrant East Tennessee community. Since 1973, Parkwest has grown into the region’s largest hospital in the area, offering advanced services like an all-digital catheterization lab, comprehensive breast health, emergency, and critical care. It’s consistently ranked among Tennessee's top 10 hospitals by U.S. News & World Report and earns national recognition as a Top 100 Heart Hospital, as well as an “A” safety grade from Leapfrog. As part of Covenant Health, the region’s largest employer, Parkwest Medical Center, marries cutting-edge technology with compassionate, community-centered care, earning accolades for cardiology, stroke, surgical excellence, and patient safety.

To learn more about Parkwest Medical Center and our units, visit Covenant Health Parkwest Medical Center Opportunities.

Position Summary:

This position coordinates and performs both clerical and clinical activities and functions of the Radiation Oncology department.

• Prepare and maintain patient charts to include insurance, registration, correspondence, laboratory and radiology reports, track and request patient records, slides and films; document as necessary in the charts.
• Schedule and coordinate appointments, scans and tests; confirm appointments; notify appropriate departments, in writing, of daily and weekly patient schedules.
• Receive all telephone calls coming into the Radiation Oncology office; assist patients, physicians and others with patient-related matters; relay diagnostic test results to patients per physician's discretion; conduct follow-up phone calls to patients with problems and "no-shows".
• Assist physician with procedures such as wound care, catheter removal, Cylinder or Tandem/Ovid removal.
• Perform BP, TPR and weight on each patient; responsible for alerting physician of abnormalities.
• Perform medical history on each patient prior to being seen by physician.
• Prepare monthly statistical data to be reported to Administrator of TCSC.
• Maintain medical supplies in each exam room and office supplies in clerical area.
• Perform pre sterilization processing for minor equipment utilized in Radiation Oncology. Deliver/Retrieve minor equipment form Sterile Processing when needed.
• Monitor patient insurance for hospital admission pre-certification requirements; assist with reimbursement issues as needed.
• Complete forms required for continuity of care, such as patient insurance, home health and hospice.
• Precertifies insurance coverage for procedures and treatments ordered by the physician.
• Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
• Perform other related duties as assigned or requested.

Minimum Education:

None specified; will accept any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job, typically such as would be equivalent to a high school diploma or GED. Preference may be given to individuals possessing a HS diploma or GED.

Minimum Experience:

Two (2) years of healthcare experience.

Licensure Requirement:

CPR required.

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