Patient Account Representative - Regional Billing Office
\nAt East Tennessee Children’s Hospital, care is at the CORE of who we are. We are comprised of care team members who live out our core values of Compassion, Ownership, Respect, and Excellence. We support each other by fostering a culture of team engagement that creates moments that matter – every interaction, every time.
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- Compassion – We imagine what others are going through, work to alleviate suffering, and create joy whenever possible. \n
- Ownership – We take pride in our work, act with integrity, and feel personal responsibility for achieving our mission. \n
- Respect – We listen, understand, and communicate openly and politely. We recognize our diverse strengths. \n
- Excellence – We set high standards for performance in delivering the safest patient care. We give extraordinary and meaningful experiences to our patients, their families, team members, and the community we serve. \n
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- \n BASIC PURPOSE OF THE JOB\n\n
\n<ul>\n <li class="c" style="list-style-type: none;">Responsible for accurate billing and collections of Physician Receivables. Gives feedback to team lead on ways to improve daily processes and improve collections. Able to work in a team environment and problem solve. Ensures clean claims and timely follow up of claims with insurance companies.</li>\n</ul>\n</li>\n<li class="h">\n<div><strong>JOB REQUIREMENTS</strong></div>\n\n<ul>\n <li class="c" style="list-style-type: none;">\n <div><strong>Minimum Education</strong></div>\n\n <ul>\n <li class="c" style="list-style-type: disc;">High school/GED Required</li>\n </ul>\n </li>\n <li class="c" style="list-style-type: none;">\n <div><strong>Minimum Work Experience</strong></div>\n\n <ul>\n <li class="c" style="list-style-type: disc;">Physician billing and collection experience preferred</li>\n </ul>\n </li>\n <li class="c" style="list-style-type: none;">\n <div><strong>Required Licenses/Certifications for position</strong></div>\n\n <ul>\n <li class="c" style="list-style-type: disc;">NONE</li>\n </ul>\n </li>\n <li class="c" style="list-style-type: none;">\n <div><strong>Required Skills, Knowledge, and Abilities</strong></div>\n\n <ul>\n <li class="c" style="list-style-type: disc;">Excellent customer services skills and ability to work with a team required. Familiar with rules and regulations of CMS/Tenncare and other payers to ensure proper collection of insurance data to finalize claims for proper billing and to proper payer on first claim submission. Excellent typing stills. Ability to work with insurance companies to ensure timely payment of claims. Problem solving stills and multi tasking required.</li>\n </ul>\n </li>\n</ul>\n</li>\n<li class="h">\n<div><strong>PHYSICAL REQUIREMENTS</strong></div>\n\n<ul>\n <li class="c" style="list-style-type: none;"><em>Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.</em></li>\n <li class="c" style="list-style-type: none;">Light lifting, pushing and pulling is required for 10-20 lbs occasionally and frequent moving of objects of less than 10 lbs is required. Frequent sitting with some walking, standing, squatting, bending and reaching is required. Keyboard/computer use and/or repetitive motions may be required.</li>\n</ul>\n</li>\n
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true\n },\n "employmentType": {\n "label": "Schedule",\n "field": "employmentType.raw",\n "display": true\n },\n "shift": {\n "label": "Shift",\n "field": "userArea.shift.raw",\n "display": true\n },\n "account": {\n "label": "Account",\n "field": "userArea.bELevel1DisplayName.raw",\n "display": false\n },\n "facility": {\n "label": "Department",\n "field": "userArea.bELevel2DisplayName.raw",\n "display": true\n }\n }\n },\n "features": {\n "clientDefaults": {\n "applicantMerge": {\n "label": "Enables the applicant merge feature for this client",\n "value": false,\n "modified": {\n "by": "hq\\jzambouras",\n "date": "2017-01-25T07:21:35"\n }\n },\n "emailUnique": {\n "label": "Enforces email uniqueness on new account registration in Onboarding and Jobseeker",\n "value": false,\n "modified": {\n "by": "hq\\jzambouras",\n "date": "2017-05-02T17:01:10"\n }\n },\n "accountMergeRequired": {\n "label": "Toggles required account merge for non-onboarding login paths",\n "value": false,\n "modified": {\n "by": "hq\\jzambouras",\n "date": "2017-05-16T16:31:20"\n }\n },\n "verifyEmail": {\n "label": "Toggles required email verification for security purposes",\n "value": false,\n "modified": {\n "by": "hq\\jladd",\n "date": "2017-07-18T15:11:12"\n }\n },\n "newMergeProcess": {\n "label": "Enables the new Jobseeker account merge process.",\n "value": false,\n "modified": {\n "by": "hq\\jzambouras",\n "date": "2020-10-06T06:25:19"\n }\n }\n },\n "globals": {\n "applicantMerge": {\n "label": "Enables the applicant merge feature",\n "value": true,\n "modified": {\n "by": "hq\\jzambouras",\n "date": "2017-05-16T20:36:03"\n }\n },\n "emailUnique": {\n "label": "Enforces email uniqueness on new account registration in Onboarding and Jobseeker",\n "value": true,\n "modified": {\n "by": "hq\\jzambouras",\n "date": "2017-05-16T17:28:59"\n }\n },\n "accountMergeRequired": {\n "label": "Toggles required account merge for non-onboarding login paths",\n "value": true,\n "modified": {\n "by": "hq\\jzambouras",\n "date": "2017-05-16T20:36:03"\n }\n },\n "verifyEmail": {\n "label": "Toggles required email verification for security purposes",\n "value": true,\n "modified": {\n "by": "hq\\jladd",\n "date": "2017-07-18T15:11:07"\n }\n },\n "newMergeProcess": {\n "label": "Enables the new Jobseeker account merge process.",\n "value": true,\n "modified": {\n "by": "hq\\jzambouras",\n "date": "2020-10-06T06:27:20"\n }\n }\n },\n "clients": {\n "8248": {}\n }\n },\n "application": "Jobseeker",\n "type": "CONFIG",\n "clientInfo": {\n "clientId": "710",\n "clientInternalIdentifier": "8248"\n },\n "userInfo": {\n "id": ""\n },\n "documentInfo": {\n "product": "Jobseeker",\n "productAbbrev": "JBSKR",\n "type": "CONFIG"\n },\n "assessments": {\n "assessmentsPage": {\n "enabled": false,\n "haveAssessmentsMessage": ""\n }\n },\n "applyFlow": {\n "isStitchingLocalApplyFlowEnabled": true,\n "beginApplicationOptions": [\n {\n "text": "Copy most recent application",\n "value": "COPY"\n },\n {\n "text": "Manually enter information",\n "value": "MANUAL"\n }\n ],\n "applyShield": {\n "message": "Are you a current employee?",\n "external": {\n "allowYesOnInternalOnlyJobs": {\n "allowContinuing": true\n },\n "allowNoOnInternalOnlyJobs": {\n "allowContinuing": false,\n "message": "This position is currently only open to internal applicants. Please go back and search for openings available to all applicants."\n },\n "allowYesOnExternalJobs": {\n "allowContinuing": true\n },\n "allowNoOnExternalJobs": {\n "allowContinuing": true\n }\n },\n "internalVerification": {\n "enabled": true,\n "verificationFieldLabel": "Enter your Employee ID:",\n "verificationValidationMessage": "Employee ID not found",\n "verificationCardHeader": "Please Verify"\n },\n "preApply": {\n "headerText": "Employee Verification"\n }\n },\n "isAssessmentsConfigEnabled": true\n },\n "account": {\n "TextMessageConsent": false,\n "ConsentText": "Do you want to receive text messages from us regarding employment opportunities in the future? "\n },\n "searchResultCard": {\n "rows": [\n {\n "columns": [\n {\n "type": "hierarchy",\n "md": 6,\n "xs": 12,\n "icon": "fa-hospital-o",\n "iconType": "font-awesome",\n "classNames": {},\n "orgLevels": [\n 1,\n 2\n ]\n },\n {\n "type": "grouping",\n "delimiter": ", ",\n "icon": "fa-map-marker",\n "iconType": "font-awesome",\n "isMapIcon": true,\n "md": 6,\n "xs": 12,\n "fields": [\n {\n "jsonPath": "$.jobLocation.address.addressLocality"\n },\n {\n "jsonPath": "$.jobLocation.address.addressRegion"\n }\n ]\n }\n ],\n "classNames": {\n "h4": true,\n "margin-top-none": true\n }\n },\n {\n "columns": [\n {\n "type": "field",\n "jsonPath": "$.occupationalCategory",\n "icon": "fa-tag",\n "iconType": "font-awesome",\n "xsHidden": false,\n "md": 6,\n "classNames": {}\n },\n {\n "type": "grouping",\n "delimiter": ", ",\n "icon": "fa-clock-o",\n "iconType": "font-awesome",\n "xsHidden": false,\n "md": 6,\n "xs": 12,\n "fields": [\n {\n "jsonPath": "$.employmentType"\n },\n {\n "jsonPath": "$.userArea.shift"\n },\n {\n "jsonPath": "$.workHours",\n "itemProp": "workHours"\n }\n ]\n }\n ]\n },\n {\n "columns": [\n {\n "type": "field",\n "jsonPath": "$.datePosted",\n "icon": "fa-calendar",\n "valuePrefix": "Posted ",\n "iconType": "font-awesome",\n "format": "date",\n "md": 6,\n "xs": 12,\n "classNames": {\n "text-success": true\n }\n },\n {\n "type": "field",\n "jsonPath": "$.userArea.requisitionNumber",\n "md": 6,\n "xsHidden": false,\n "valuePrefix": "Req # ",\n "classNames": {}\n }\n ]\n }\n ]\n },\n "jobDetailCard": {\n "rows": [\n {\n "columns": [\n {\n "type": "hierarchy",\n "md": 12,\n "xs": 12,\n "icon": "fa-hospital-o",\n "iconType": "font-awesome",\n "classNames": {},\n "orgLevels": [\n 1,\n 2\n ]\n },\n {\n "type": "grouping",\n "delimiter": ", ",\n "icon": "fa-map-marker",\n "iconType": "font-awesome",\n "isMapIcon": true,\n "md": 6,\n "xs": 12,\n "fields": [\n {\n "jsonPath": "$.jobLocation.address.addressLocality"\n },\n {\n "jsonPath": "$.jobLocation.address.addressRegion"\n }\n ]\n }\n ],\n "classNames": {\n "h4": true,\n "margin-top-none": true\n }\n },\n {\n "columns": [\n {\n "type": "field",\n "jsonPath": "$.occupationalCategory",\n "icon": "fa-tag",\n "iconType": "font-awesome",\n "xs": 12,\n "md": 6,\n "classNames": {},\n "itemProp": "occupationalCategory"\n },\n {\n "type": "grouping",\n "delimiter": ", ",\n "icon": "fa-clock-o",\n "iconType": "font-awesome",\n "md": 6,\n "xs": 12,\n "fields": [\n {\n "jsonPath": "$.employmentType",\n "itemProp": "employmentType"\n },\n {\n "jsonPath": "$.userArea.shift",\n "itemProp": "userArea.shift"\n },\n {\n "jsonPath": "$.workHours",\n "itemProp": "workHours"\n }\n ]\n }\n ]\n },\n {\n "columns": [\n {\n "type": "field",\n "jsonPath": "$.userArea.customRequisitionFieldValues.339337391[].value",\n "md": 6,\n "xsHidden": false,\n "valuePrefix": "Hours/Pay Period: ",\n "classNames": {}\n }\n ]\n },\n {\n "columns": [\n {\n "type": "field",\n "jsonPath": "$.datePosted",\n "icon": "fa-calendar",\n "valuePrefix": "Posted ",\n "iconType": "font-awesome",\n "format": "date",\n "md": 6,\n "xs": 12,\n "classNames": {\n "text-success": true\n }\n },\n {\n "type": "field",\n "jsonPath": "$.userArea.requisitionNumber",\n "md": 6,\n "xsHidden": false,\n "valuePrefix": "Req # ",\n "classNames": {}\n }\n ]\n },\n {\n "columns": [\n {\n "type": "field",\n "jsonPath": "$.userArea.jobSummary",\n "md": 12,\n "classNames": {},\n "itemProp": "description"\n }\n ]\n }\n ]\n },\n "documents": {\n "prequalForm": {\n "$type": "ref",\n "id": "prequalForm",\n "label": "Pre-qualification Questionnaire",\n "icon": "fa-shield",\n "value": [\n "PREQUALFORM",\n ""\n ],\n "isSnapshotRequired": false,\n "stepName": "Prequal Questionnaire",\n "formType": "prequalForm",\n "nextDocumentId": "options",\n "hasDocument": false\n },\n "options": {\n "$type": "ref",\n "id": "options",\n "label": "Application Options",\n "icon": "fa-cog",\n "value": [\n "APPLICATIONOPTIONS",\n ""\n ],\n "previousDocumentId": "prequalForm",\n "nextDocumentId": "fcraAcknowledgementForm",\n "hasDocument": true\n },\n "appForm": {\n "$type": "ref",\n "id": "appForm",\n "label": "Application",\n "icon": "fa-file-text-o",\n "value": [\n "APPFORM",\n ""\n ],\n "isSnapshotRequired": true,\n "stepName": "Application",\n "formType": "appForm",\n "previousDocumentId": "fcraAcknowledgementForm",\n "nextDocumentId": "bgcheckForm",\n "hasDocument": true\n },\n "rankingForm": {\n "$type": "ref",\n "id": "rankingForm",\n "label": "Ranking Questionnaire",\n "icon": "fa-question",\n "value": [\n "RANKINGFORM",\n ""\n ],\n "isSnapshotRequired": false,\n "stepName": "Ranking Questionnaire",\n "formType": "rankingForm",\n "previousDocumentId": "bgcheckForm",\n "hasDocument": false,\n "nextDocumentId": "eeoForm"\n },\n "fcraAcknowledgementForm": {\n "$type": "ref",\n "id": "fcraAcknowledgementForm",\n "label": "FCRA Acknowledgement",\n "icon": "fa-file-text-o",\n "value": [\n "ACKFORM",\n "",\n "2"\n ],\n "isSnapshotRequired": false,\n "stepName": "FCRA Acknowledgement",\n "formType": "ackForm",\n "previousDocumentId": "options",\n "nextDocumentId": "appForm",\n "hasDocument": true\n },\n "bgcheckForm": {\n "$type": "ref",\n "id": "bgcheckForm",\n "label": "Background Check Release",\n "icon": "fa-check-circle-o",\n "value": [\n "BGCHECKFORM",\n ""\n ],\n "isSnapshotRequired": true,\n "stepName": "Background Check Release",\n "formType": "bgcheckForm",\n "previousDocumentId": "appForm",\n "nextDocumentId": "rankingForm",\n "hasDocument": true\n },\n "eeoForm": {\n "$type": "ref",\n "id": "eeoForm",\n "label": "EEO",\n "icon": "fa-file-text-o",\n "value": [\n "EEOFORM",\n ""\n ],\n "isSnapshotRequired": true,\n "stepName": "EEO Application",\n "formType": "eeoForm",\n "previousDocumentId": "rankingForm",\n "hasDocument": true\n }\n },\n "userArea": {\n "formType": "application_flow",\n "isInternal": "false",\n "settingsWorkflow": {\n "name": "External Application",\n "settingsWorkflowId": 1\n },\n "workflowIdentifier": "EXTERNAL",\n "siteIdentifier": "easttnchildrens"\n },\n "formName": "8248_JBSKR_APPLICATION_FLOW_1",\n "@type": "APPLICATION_FLOW"\n};
ClientSettings = {\n
\n"TextMessageEnabled": "0",\n "TextMessageClientNumber": "",\n "TextMessageCharacterLimit": "373",\n "SSOEnabled": "0",\n "SSOKey": "",\n "JobBroadcast": "0",\n "HRMIntegrationEnabled": "0",\n "HRMCareerSiteEnabled": "0"\n};
\nFeatures = {\n global: {},\n client: {}\n}; //Initialized in the client code\n\nJobseekerContext =\n{\n clientExternalIdentifier: "easttnchildrens",\n productAbbreviation: "JBSKR",\n siteExternalId: "easttnchildrens",\n jobSeekerUrl: "https://pm.healthcaresource.com/CS",\n isConfigLocal: "false",\n DebugEnabled: "false",\n AddTimeMetricsToConsole: "false", \n enableReCaptcha: false,\n mobileViewportContent: "width=device-width, initial-scale=0.5, maximum-scale=5.0, user-scalable=1",\n themingStylesheets: ["https://media.healthcaresource.com/public/710/JobSeeker/8248/css/easttnchildrens_3745b8cd-1f51-4344-bf7d-b769e1332fd2.css","https://media.healthcaresource.com/public/710/JobSeeker/8248/css/EastChildren_css_3973dcb3-990e-4feb-8b96-e0672205a034.css"],\n environmentName: "S-PROD",\n clientName: "East Tennessee Children`s Hospital",\n testMigrating: false,\n isGTMEnabled: "true",\n clientInfoInfrastructure: {externalId : "easttnchildrens" \n,\n
\nclientAttributes : [{"Key":"migrating","Value":false},{"Key":"migrated","Value":true}] \n ,\nname : "East Tennessee Children`s Hospital" \n ,\nclientId : "1440" \n ,\nsalesForceId : "009613" \n ,\nglobalId : "009613" \n ,\ninternalId : "710" \n ,\nsystemId : "1440" \n ,\nsiteName : "easttnchildrens" \n ,\nproductId : "9" \n ,\nproductName : "JBSKR" \n ,\nenvironment : "S-PROD" \n ,\ninternalIdentifier : "8248" \n ,\naccountPin : "TBD"
\n},\n clientAttributes: {migrating : false \n ,\nmigrated : true
\n}\n };
\nJobseekerMergeAPIConstants =\n{\n findLegacyAccountsEndpoint: "https://pm.healthcaresource.com/JobseekerMergeAPI/Client/easttnchildrens/api/FindAccounts/Legacy",\n sendMergeTokenEmailEndpoint: "https://pm.healthcaresource.com/JobseekerMergeAPI/Site/easttnchildrens/api/SendMergeTokenEmail",\n mergeLegacyAccountEndpoint: "https://pm.healthcaresource.com/JobseekerMergeAPI/Client/easttnchildrens/api/MergeLegacyAccount",\n mergeAccountEndpoint: "https://pm.healthcaresource.com/JobseekerMergeAPI/Client/easttnchildrens/api/MergeAccount"\n};\n\nJobseekerAPIConstants =\n{\n searchEndpoint: "https://pm.healthcaresource.com/JobseekerSearchAPI/easttnchildrens/api/Search",\n saveSearchEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/SaveSearch",\n saveSearchSettingsEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/SaveSearchSettings",\n getJobEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/v2/JobPostingV2",\n clientEndpoint: "https://pm.healthcaresource.com/JobseekerServicesAPI/Site/easttnchildrens/api/Client",\n clientInternalCareerSiteEndpoint: "https://pm.healthcaresource.com/JobseekerServicesAPI/Site/easttnchildrens/api/GetClientInternalCareerSite",\n configurationEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/Configuration",\n publishConfigurationEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/PublishConfiguration",\n webMessagesEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/WebMessages",\n applicationEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/Application",\n fragmentEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/Fragment",\n applyEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/Apply",\n applyEncryptedEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/ApplyEncrypted",\n applySecureEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/ApplySecure",\n applicationFormEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/ApplicationForm",\n securityQuestionEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/SecurityQuestions",\n jobSeekerSecurityQuestionEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/JobSeekerSecurityQuestions",\n securityAnswerValidationEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/SecurityAnswerValidation",\n resetPasswordEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/ResetPassword",\n tokenEndpoint: "https://pm.healthcaresource.com/JobseekerServicesAPI/Token",\n jobSeekerProfileEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/JobSeekerProfile",\n createAccountNoQuestionsEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/CreateAccountNoQuestions",\n legacyAccountUpgradeEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/LegacyAccountUpgrade",\n jobSeekerCheckRecentApplicationEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/JobSeekerCheckRecentApplication",\n checkUsernameEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/CheckUsername",\n checkUsernameAndEmailEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/CheckUsernameAndEmail",\n forgotUsernameEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/ForgotUsername",\n submitApplyEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/SubmitApply",\n verifyGoogleRecaptchaEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/VerifyGoogleRecaptcha",\n valueListsEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/ValueLists",\n recaptchaSiteKey: "6LfcmAgTAAAAAHpFejoIKX8KoXgwverpEtPmOWyP",\n fileUploadEndPoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/FileUpload",\n applyDocumentUploadEndPoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/ApplyDocumentUpload",\n applicationHistoryEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/ApplicationHistory",\n disableTokenRefreshOnActions: "false",\n disableSaveSearch: "false",\n applicationResumeDraftEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/ApplicationResumeDraft",\n favoriteJobEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/FavoriteJob",\n copyApplicationFromPMEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/CopyApplicationFromPM",\n applicationFlowEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/ApplicationFlow",\n applyLimitEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/ApplyLimit",\n dataSourceFieldTypeLookupEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/DataSourceFieldTypeLookup",\n prequalificationValidationEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/PrequalificationValidation",\n assessmentInvitationLinkEndpoint: "https://pm.healthcaresource.com/AssessmentsAPI/Site/easttnchildrens/api/Assessmentlink",\n hSAAssessmentLinkEndpoint: "https://pm.healthcaresource.com/AssessmentsAPI/Site/easttnchildrens/api/ProcessAssessmentInvitation",\n completeAssessmentEndpoint: "https://pm.healthcaresource.com/AssessmentsAPI/Site/easttnchildrens/api/CompleteAssessment",\n employeeIdLookupEndpoint: "https://pm.healthcaresource.com/EmployeeSearchAPI/Site/easttnchildrens/api/EmployeeIdLookup",\n mousesignatureEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/mousesignature",\n addApplicationToAccountEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/addApplicationToAccount",\n tokenValidationEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/TokenValidation",\n deleteInstanceEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/DeleteInstance",\n globalFeatureEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/GlobalFeature",\n clientFeatureEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/ClientFeature",\n resumeParseEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/ResumeParse",\n snapshotEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/ApplicationSnapshot",\n applicationGroupEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/ApplicationGroup",\n siteApiUrl: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/",\n applicationFormBinderEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/ApplicationFormBinder",\n jobseekerSnapshotHeaderEndPoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/JobseekerSnapshotHeader",\n applicantMergeEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/ApplicantMerge",\n sendEmailVerificationEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/SendVerificationEmail",\n verifyCareerAccountEmailEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Client/easttnchildrens/api/VerifyCareerAccountEmail",\n deleteDraftApplicationEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/DeleteDraftApplication",\n authenticateMigrationPasswordEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/AuthenticateMigrationPassword",\n assessmentHistoryEndpoint: "https://pm.healthcaresource.com/AssessmentsAPI/Site/easttnchildrens/api/AssessmentHistory",\n snapshotValueListsEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/SnapshotValueLists",\n universalProfileCopyEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/UniversalApply",\n universalProfileOptInEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/ApplicantUniversalApplyOptIn",\n clientUniversalProfileOptInEndpoint: "https://pm.healthcaresource.com/JobseekerAPI/Site/easttnchildrens/api/ClientUniversalApplyOptIn",\n mergeableAccountsEndpoint: 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\n\n","datePosted":"2023-10-19T07:09:16.105Z","validThrough":"2023-12-28","employmentType":[],"hiringOrganization":{"@type":"Organization","name":"East Tennessee Children's Hospital","description":"East Tennessee Children''s Hospital is a private, independent, not-for-profit, 152-bed pediatric medical center in Knoxville, Tennessee.","numberOfEmployees":null,"address":[{"address":{"@type":"PostalAddress","addressLocality":"Knoxville, TN, USA"}}],"sameAs":"https://etch.com","url":"https://etch.com","logo":"https://cdn.getro.com/companies/84ea41b8-e333-5868-9901-095983644b36","memberOf":{"@type":"Organization","name":"Knoxville Technology Council","description":"","logo":"https://cdn.filepicker.io/api/file/UnvtMP9sSAaxgvqVwCUg","url":"jobs.knoxtech.org"},"keywords":""},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Knoxville, TN, USA"}}}Patient Account Representative - Regional Billing Office
East Tennessee Children's Hospital
This job is no longer accepting applications
See open jobs at East Tennessee Children's Hospital.See open jobs similar to "Patient Account Representative - Regional Billing Office" Knoxville Technology Council.Patient Account Representative - Regional Billing Office
At East Tennessee Children’s Hospital, care is at the CORE of who we are. We are comprised of care team members who live out our core values of Compassion, Ownership, Respect, and Excellence. We support each other by fostering a culture of team engagement that creates moments that matter – every interaction, every time.
- Compassion – We imagine what others are going through, work to alleviate suffering, and create joy whenever possible.
- Ownership – We take pride in our work, act with integrity, and feel personal responsibility for achieving our mission.
- Respect – We listen, understand, and communicate openly and politely. We recognize our diverse strengths.
- Excellence – We set high standards for performance in delivering the safest patient care. We give extraordinary and meaningful experiences to our patients, their families, team members, and the community we serve.
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BASIC PURPOSE OF THE JOB
- Responsible for accurate billing and collections of Physician Receivables. Gives feedback to team lead on ways to improve daily processes and improve collections. Able to work in a team environment and problem solve. Ensures clean claims and timely follow up of claims with insurance companies.
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JOB REQUIREMENTS
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Minimum Education
- High school/GED Required
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Minimum Work Experience
- Physician billing and collection experience preferred
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Required Licenses/Certifications for position
- NONE
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Required Skills, Knowledge, and Abilities
- Excellent customer services skills and ability to work with a team required. Familiar with rules and regulations of CMS/Tenncare and other payers to ensure proper collection of insurance data to finalize claims for proper billing and to proper payer on first claim submission. Excellent typing stills. Ability to work with insurance companies to ensure timely payment of claims. Problem solving stills and multi tasking required.
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PHYSICAL REQUIREMENTS
- Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.
- Light lifting, pushing and pulling is required for 10-20 lbs occasionally and frequent moving of objects of less than 10 lbs is required. Frequent sitting with some walking, standing, squatting, bending and reaching is required. Keyboard/computer use and/or repetitive motions may be required.
This job is no longer accepting applications
See open jobs at East Tennessee Children's Hospital.See open jobs similar to "Patient Account Representative - Regional Billing Office" Knoxville Technology Council.