BASIC PURPOSE OF THE JOB

Coordinates and completes clerical work for the various functions of the Home Health department including patient registration, mailing correspondence, physician orders, tracking and receiving orders and scanning documents into the appropriate record. Serves as the receptionist for Home Health. Responsible for maintenance and provision of various reports.

REPORTS TO

• Coordinates and completes clerical work for the various functions of the Home Health department including patient registration, mailing correspondence, physician orders, tracking and receiving orders and scanning documents into the appropriate record. Serves as the receptionist for Home Health. Responsible for maintenance and provision of various reports.

JOB REQUIREMENTS

Supervisory Responsibilities: No

Minimum Education: High School Diploma/GED

Degree: General

License/Certification Required: None

Minimum Work Experience: 2-3 years general office/clerical experience required.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Excellent organizational and customer service skills.
• Excellent verbal and written communication skills.
• Proficient in word processing, database, and information management, preferable MS Office Professional.
• Effectively multi-tasks, attentive to detail, highly organized, flexible, and is able to function autonomously.

DUTIES AND RESPONSIBILITIES

• Assumes responsibility as Initial Point of Contact for Home Health, accurately performing all duties.
• Enters registration data (patient intake information) into both CPR+ and Meditech Homecare.
• Responsible for mailing, tracking and entering orders. Notifies appropriate staff of difficulties as observed by management and Meditech HC tracking records.
• Scans/files appropriate documents into the appropriate system(s) with a high degree of accuracy as evidenced by minimal errors noted during chart audits.
• Processes record requests obtaining documents requested to be approved for mailing in a timely fashion.
• Receives and verifies deliveries.
• Completes typewritten correspondence, reports, policies, procedures, guidelines and education materials as instructed.
• Maintains patient registration records.
• Demonstrates respect and regard for the dignity of all patients, families, visitors, and fellow employees to ensure a professional, responsible, and courteous environment, and interacts with all patients, staff, etc. in a considerate, helpful, and courteous manner, as observed by management observation and peer input.
• Ensures all pertinent communication and materials are distributed in a timely manner.
• Maintain confidentiality of all hospital and patient information at all times as observed by management and peers.
• Fosters mature professional relationships with fellow employees in a courteous, friendly, manner as measured by management observation and peer input.
• Promotes effective working relations and works effectively as part of a department/unit team inter-and intra-departmentally to facilitate the department's/unit's ability to meet its goals and objectives.
• Maintains and orders office supplies including printed forms maintaining par levels as evidenced by observation.
• Utilizes hospital resources and time respectfully and accountably, and willingly accepts any other assignment that may be requested.

PHYSICAL REQUIREMENTS

• Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.
• Light lifting, pushing and pulling is required for 1-20 lbs occasionally and frequent moving of objects of less than 10 lbs is required. Frequent sitting with some walking, standing, squatting, bending, and reaching is required. Keyboard/computer use and/or repetitive motions may be required.

Come work where you can make a difference everyday.