BASIC PURPOSE OF THE JOB

Under direct supervision, responsible for analysis, design, installation, and maintenance of hospital computer information systems. Must have basic software knowledge and ability to oversee projects to run hospital information systems and personal computer systems. Assists departments in the evaluation, documentation, technical planning, and implementation of assigned systems as well as assisting with the development of policies and procedures. Evaluates new and existing software products. Formulates statements of problems or objectives and design solutions.

REPORTS TO

• Manager, Business Applications

JOB REQUIREMENTS

Supervisory Responsibilities: No

Minimum Education: Bachelors Degree required.

Degree: Degree in Computer Science or related field

License/Certification Required: None

Minimum Work Experience:

• Two years of system design and programming experience.
• Eight years of technical experience with computer systems can be substituted for a bachelor’s degree.
• Workday experience required.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Excellent oral and written communication skills.
• Service oriented.
• Able to work independently.
• Is proactive and makes routine decisions independently.
• Must have above average problem-solving skills.
• Excellent organizational, time management and customer service skills.
• Proficient in MS Office, Outlook, Excel and PowerPoint and other computer applications.

DUTIES AND RESPONSIBILITIES

• Performs project management for a variety of Information System projects.
• Analyzes business unit requirements and designs, develops, tests, implements, maintains, and supports software solutions that meet the needs of all associated users and processes.
• Reviews and analyzes the effectiveness and efficiency of existing systems and develops strategies for improving or further leveraging these systems.
• Provides effective software application system administration, support and troubleshooting as required.
• Coordinates and maintains hospital software and hardware as assigned.
• Provides operating system support and analysis in a timely manner as required.
• Demonstrates analytical ability to evaluate hardware and software issues, as indicated by the identification and resolution of technical issues.
• Coordinates report writing services.
• Specifies and relates report requirements to report writing resources or provides report writing services directly to the requesting party.
• Trains end users in ad hoc report writing, as necessary.
• Maintains and accurately documents tasks, as required and according to department policies.
• Provides complete software and process documentation resources for support personnel and end users.
• Integrates the hospital’s mission and vision into daily tasks through dedication to customer satisfaction, quality improvement, and collaborative working relationships as applies to Information Systems
• Provides training for appropriate personnel to ensure software products are used effectively.
• Provides effective project management training for appropriate team members.
• Participates in opportunities for continued education as assigned or required for problem solving and technical expertise.
• Willingly accepts any other assignment that may be requested.
• Utilizes hospital resources and time respectfully and accountably.

PHYSICAL REQUIREMENTS

• Note: Reasonable accommodations may be made for individuals with disabilities to perform the essential functions of this position.
• Light lifting, pushing and pulling is required for 1-20 lbs occasionally and frequent moving of objects of less than 10 lbs is required. Frequent sitting with some walking, standing, squatting, bending, and reaching is required. Keyboard/computer use and/or repetitive motions may be required.

Come work where you can make a difference everyday.