Field Sales Manager
Elavon
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
We actively uphold transparent and fair hiring practices that support individual opportunity, inclusive culture, and career mobility across all levels of our organisation.
We offer meaningful opportunities for growth, a culture of inclusion, and a strong commitment to transparency and integrity in everything we do.
Job Description
What is the purpose of this Role?
Field Sales Manager manages all relationship management activities for clients in the assigned business segment and/or geographical region (DACH & CEE). Reviews and recommends objectives and procedures; administers policies as they affect the operational/product area. Identifies business opportunities and solicits referrals. Coordinates the business development programs and call schedules. Manages client negotiations; pricing of the product within the target rate of return; proper documentation and closing the transaction; and compliance and conformance with company policy and regulatory requirements. Monitors and analyzes relationship plan results and account activities. Develops solutions for problem accounts.
Which jobs(s) does this Role report to?
Direct line: Head of Field Sales
Which jobs(s) and the number of staff reporting to this Role?
Direct line reporting:
- N/A
Fitness & Probity
This role is a ‘controlled function’ as defined by the Central Bank Reform Act 2010 Regulations 2011.
Accountabilities for your role - what are you expected to do?
- Manage a Portfolio of Tier one Technical and referral clients in region
- Strong Languages skills: German (native level) and Fluent English
- Highly structured and organized with competencies in managing complex multi-market solutions, customer interactions and matrix relationship building
- Build strong partnerships that will support the strategic growth of Elavon business across all Verticals
- Be able to clearly articulate Elavon's technical solutions to strategic partners
- Build robust processes to support the Management of Key Accounts
- Interface with all other internal departments (e.g. C&R, Business Development, Technical solutions) as required to ensure that partner opportunities are managed quickly and effectively through to conclusion
- Grow the portfolio for partners by having a clear understanding of the partner and their pipeline
- Forecasting and pipeline management
- Achievement of all portfolio and new business targets
Competencies for your Role - how are you expected to behave?
1. Collaboration
Develops good working relationships with others; recognizes and values differences; encourages an inclusive collaborative environment and open dialogue; puts team’s goals ahead of personal agendas; shares information openly and transparently; openly supports team members and their efforts.
2. Customer Centricity
Always putting customer at the heart of decision making. Engaging with key customers both acquiring and fuel card relating to Fuel Franchise and fuel networks.
3. Drive for Results
Hold self and others accountable to achieve meaningful results consistently.
4. Inclusion
Creating an inclusive culture within the team. Ensuring all individuals are treated fairly and consistently.
5. Risk
Appropriately identify and manage risks, in compliance with applicable laws, rules and regulations, and Company Policy.
6. Ethics and Trust
Maintain high ethical standards; gain the confidence and trust of others through honesty, integrity and authenticity. Conducts him or herself honestly and ethically; adheres to a core set of values and standards appropriate to the situation and acts; accordingly, is consistent in own words and actions; inspires trust and respect by dealing openly with people; keeps confidences and admits mistakes.
Technical Competencies for your Role - what are you expected to know?
- Strong understanding of all products and services applicable to target client segment
- Thorough knowledge of applicable policies and procedures
- Working knowledge of all organization products and operations
- Demonstrated sales and marketing skills and abilities
- Strong organizational and managerial skills
- Ability to work independently and in teams
- Ability to develop and administer budgets
- Excellent interpersonal, verbal and written communication skills
Qualifications Required to perform your Role?
- Sales experience in the financial services industry
- Ability to travel across Europe
- Strong Language skills: Fluent in English and German. Additional language will be an advantage
- Driving license category B
- Acquiring market knowledge
- Open to learn
Control Function Disclosure
This role has been identified as Controlled Function (“CF 4”) under the CBI Regulations Accordingly, the Company must be satisfied on reasonable grounds that the role holder complies at all times with the requirements of:
a) the CBI’s Fitness and Probity Regime and the Conduct Standards (as applicable to the role).
Applicants (and upon joining the Company, employees) agree to permit the Company (or its agents) to conduct such due diligence as it deems necessary to satisfy itself on reasonable grounds that you comply with the aforementioned requirements (as applicable to the role) and that you will provide the Company with all information and/or documentation relating to your qualifications, experience, employment history, financial soundness and other interests that the Company requests for that purpose.
It is the individual responsibility of every employee to maintain a current awareness and understanding of and to fully comply with U.S. Bank’s “Code of Ethics”. Each employee is also expected to maintain an awareness of the laws, regulations, internal policies and procedures that are appropriate for his/her position.
Location expectations
This role is designated as home-based remote.
Accessibility
We are committed to providing an inclusive and accessible recruitment experience. If you need adjustments at any stage of the application or hiring process, please contact your recruiter for guidance and support.
Total Rewards
U.S. Bank is committed to fair, equitable, and transparent compensation practices in line with local regulatory and legal requirements. Our total rewards approach is designed to attract, retain, and support top talent while ensuring equal pay for work of equal value.
We offer a market-competitive compensation package that includes:
Clearly defined salary ranges aligned with industry benchmarks and internal equity standards.
Performance-based incentives for eligible employees (as defined by relevant plan rules), awarded through transparent, objective criteria that recognize both individual and company performance.
Inclusive equitable benefits that are accessible to all employees and focused around our 3 main pillars of financial wellbeing, health & wellness).
Continuous development opportunities including training, education support, and career progression pathways based on inclusive and transparent criteria.
Employee recognition programs that celebrate achievements and milestones for all.
We regularly review our compensation and benefits to ensure they remain competitive, inclusive, and responsive to employee needs and market trends. Further details of the compensation package will be provided upon application.
We encourage candidates to explore the full value of our offer, including monetary and non-monetary benefits, at Employee benefits and development | U.S. Bank | Elavon.
Closing Date
Posting may be closed earlier due to high volume of applicants.
We aim to provide timely updates throughout the process and encourage early applications to ensure consideration.