Jewelry Television - On-Air Schedule Manager

Job Summary

The On-Air Schedule Manager is a key leadership role responsible for the strategic planning, optimization, and daily management of on-air host and producer schedules to support business performance. This position works closely with the EVP of Talent Management to ensure the right talent is aligned to the right shows at the right times. The role requires proactive schedule planning, timely communication, and responsive problem-solving, including handling schedule changes, call-outs, and emergencies to maintain continuous live television coverage.

Key Responsibilities

Talent Strategy & Scheduling:

• Strategically optimize on-air host and producer schedules to support business objectives and sales strategies.
• Finalize broadcast schedules a minimum of three weeks in advance and communicate updates clearly and promptly to all business partners.
• Partner with the Programming department to align host strengths with product categories, show formats, and time slots.
• Provide 24/7 on-call support for urgent host and producer scheduling needs, with backup support from the CHRO/EVP.
• Monitor programming and promotional schedule changes, ensuring accurate and timely communication to all stakeholders.
• Maintain and update the scheduling grid with complete, accurate, and current staffing information.
• Evaluate host and producer performance trends to determine effective host/co-host/producer/category pairings that improve broadcast performance and viewer engagement.

Collaboration & Execution:

• Collaborate with on-air sales leaders, producers, and cross-functional teams to support smooth execution of broadcast plans.
• Uphold a standard of operational excellence by ensuring clarity, consistency, and preparedness across all schedule-related processes.

Qualifications & Characteristics:

• Leadership Experience: Demonstrated leadership and decision-making experience, preferably in scheduling, operations, talent management, or broadcast environments.
• Project Management: Strong organizational and project management skills with the ability to handle multiple priorities under tight deadlines.
• Business Acumen: Ability to understand business drivers and use data to inform scheduling decisions that support financial outcomes.
• Adaptability: Resourceful, solution-oriented, and comfortable adjusting to changing priorities in a fast-paced, high-pressure live broadcast environment.
• Collaboration: Highly collaborative with strong cross-functional communication skills and a service-oriented mindset.
• Work Ethic: Demonstrates strong follow-through, attention to detail, and the flexibility to be on-call as needed.
• Team Culture Fit: Thrives in a dynamic, fast-paced environment and contributes positively to a fun, engaging team culture.

JTV Perks:

• Outstanding employee benefit program with medical, dental and vision coverage available.
• 401(k) Matching
• Generous personal/vacation accrual policy.
• Exceptional employee discount on JTV product.
• 24-hour private Fitness Center for all JTV employees and their immediate family.
• Our employee park features a Walking Trail, Frisbee Golf, Volleyball and MORE!

Overview:

Jewelry Television® (JTV) is one of the leading retailers of jewelry and gemstones in the United States. Privately-held with a proven 32-year history, JTV leverages an omni-digital strategy designed to elevate the customer experience through holistic, digitally-driven touch points, including broadcasting live programming 24-hours a day, seven days a week to 86 million U.S. households, an industry leading mobile optimized e-commerce platform, and a robust social media presence. As part of its commitment to the development and distribution of educational content and consumer satisfaction the company employs numerous Graduate Gemologists and Accredited Jewelry Professionals. The company’s website, JTV.com, is one of the largest jewelry e-commerce websites in the country according to Internet Retailer’s Top 500 list for 2015.

Jewelry Television® (JTV) is an Equal Opportunity Employer (EOE) that provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Jewelry Television® (JTV) is an E-Verify employer and participates in the E-Verify program. Jewelry Television® (JTV) participates in the Tennessee Drug-Free Workplace Program.