Classification: Business Analyst

Work Hours: 40+ hours / week: M - F

About KUB: KUB is one of the largest public utilities in the country providing safe, reliable, and affordable electric, gas, water, wastewater, and fiber services to more than 501,000 customers in Knoxville and parts of seven surrounding counties. We are looking for employees who want to be a part of a mission-driven organization with strong values that support a skilled, diverse, and inclusive workforce.

About the Role: Seeking individuals with experience in adult learning, training technical topics, procedure writing, and records review. This employee will develop and coordinate in-person and computer-based training programs; develop training modules and supplemental testing/certification/qualification evaluations (as applicable); develop reports and training dashboards; and conduct QA/QC training audits. The most successful candidate is one that can learn and demonstrate the technical and regulatory aspects of utility operations including electric, fiber, gas, water, and wastewater. Strong organizational, analytical, and IT skills are essential for this position, as well as the ability to manage multiple priorities, passion for continuous improvement, and the ability to work within a team. May require beyond normal business hours or standby support to programs.

Physical Requirements:

Works primarily in an office setting, but regular field visits and activities are required. These field visits may include: emergency response activities and support beyond normal business hours, lifting, and mobility over rough terrain. Requires bending, stooping, lifting, and working in awkward and strenuous positions at times.

Minimum Requirements:

• Bachelor’s degree in an applicable field such as environmental science, natural resources, safety, or other technical discipline

• Strong PC skills including the Office 365 platform (Excel, PPT, Teams, etc)

• IT skills such as database management, audio / video recording, querying data, etc.

• Strong analytical and project management skills

• Excellent written and oral communication skills

• Excellent customer service skills

• Strong interpersonal and team skills

• Ability to work independently on projects in a timely manner

• Valid driver's license

Preferred Requirements:

• 3-5 years of experience coordinating and overseeing regulatory, required training

• 3-5 years of experience in program and project management related to compliance

• Experience with utility operations (i.e., hazards and mitigations associated with natural gas, electric, water, and wastewater utilities)

About the Selection Process:

Phase 1 – Apply online at www.kub.org

Phase 2 – Experience, training, and education evaluation

Phase 3 – Interview with department representatives

Phase 4 – Written, performance, and behavioral exercises

Phase 5 – Background Investigation

Phase 6 – Physical assessment and/or drug screen*

*KUB is part of the Tennessee Drug Free Workplace Program

If special accommodations are needed at any phase of the selection process, please notify Human Resources in advance.

Knoxville Utilities Board is an Equal Opportunity Employer