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Data Analytics & Process Support Student

Knoxville Utilities Board

Knoxville Utilities Board

Data Science, Customer Service
Knoxville, TN, USA
Posted on Sep 23, 2025

Classification: Student

Work Hours: 15-29 hours/week: M - F, 7AM-5PM

About KUB: KUB is one of the largest public utilities in the country providing safe, reliable, and affordable electric, gas, water, wastewater, and fiber services to more than 501,000 customers in Knoxville and parts of seven surrounding counties. We are looking for employees who want to be a part of a mission driven organization with strong values that support a skilled, diverse, and inclusive workforce.

About the Role: Assists the KUB Fiber Operations and Fiber Construction Department with general documentation, form development, process improvement, and general engineering and construction support functions. Activities may include network equipment software resetting, Microsoft suite applications, and analytical data processing. Assists with utility records research, data validation, data analysis, and problem resolution.

Qualifications

Physical Requirements:

Sedentary work; exerting up to 20 pounds of force occasionally, and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Physical demands for a specific position within this classification may vary and / or exceed those demands described above.

Minimum Requirements:

  • Must be and maintain full-time student status of an accredited college or university pursuing an Associates, Bachelors, or a graduate-level degree

  • Have and maintain a grade point average (GPA) of 2.5 or higher

  • Must be available to work a minimum of 15 hours per week, Monday through Friday, between the hours of 7:00 AM – 5:00 PM

  • Good oral and written communication

  • Excellent attention to detail

  • Must possess basic computer skills


Preferred Requirements:

  • Pursuing a degree in Business Administration, Business Analytics, Information Systems, Industrial Engineering, Geographic Information Systems, or related degree

  • Experience with programs such as MS Office, ESRI products, AutoCAD, Visio, or PowerBI

Selection Process

About the Selection Process:

Phase 1 – Apply online

Phase 2 – Experience, training, and education evaluation

Phase 3 – Interview with department representatives

Phase 4 – Written, performance, and behavioral exercises

Phase 5 – Background Investigation

Phase 6 – Physical assessment and/or drug screen*

* KUB is part of the Tennessee Drug Free Workplace Program

If special accommodations are needed at any phase of the selection process, please notify Human Resources in advance.

Knoxville Utilities Board is an Equal Opportunity Employer